[FULL TIME Remote] Community Care Worker - Evening Hours
Role Snapshot:Position: Community Care Worker - Evening HoursCompany: WorkwarpStart Date: Immediate openings availableLocation: RemoteCompensation: a competitive salary  GroundGame.Health ~ Connecting the Unconnected to Close Health Equity Gaps
At GroundGame Health we close the health equity gap by leveraging digital technology to help eliminate inequities in the US healthcare delivery system by removing social determinant barriers for members who need help...
Summary
We are looking for a self-starter, team-oriented professional to join our staff as a Community Care Worker. The Community Care Worker performs all activities related to contracted services per contracted intervention protocol to achieve program goal utilizing platform/software and proprietary data management system. Intervention may include meeting with clients at residence, location of client choice, or in hospital/ facilities. We require the below skills and work experience.
Essential Duties/Responsibilities
 Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone or in clients residences that may or may not be accessible by public transportation.
 Develop and maintain an accurate and thorough knowledge of all program requirements
 Develop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer software
 Develop and maintain accurate knowledge of, and monitor compliance with, HIPAA and GGHÂs confidentiality policies
 Organize and document daily schedule to inform supervisor of activities, and adhere to safety protocol  Demonstrate competency by meeting or exceeding minimum caseload requirements and department work performance expectations
 Comply with HIPAA and GGH confidentiality policies and report any potential issues immediately
 Develop and maintain knowledge of community resources available to assist clients; work with other departments to acquire knowledge of community resources available
 Communicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to the State Account Manager
 Serve as an example of GGH Standard of Excellence by exemplifying GGH vision and goals
 Demonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationships
 Complete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule.
 Other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at GGHÂs discretion at any time with or without notice.
Education
Associates Degree in social work, or related field or High school diploma, or general education degree (GED); and four years of related experience and/or training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
Experience
Two years of experience and/or additional education in social work or related field. Knowledge of medical terminology and/or experience in a customer service position preferably in healthcare setting or Certified as a Community Health Worker.
Additional Eligibility Requirements
Must possess and provide annually valid driverÂs license and documentation of current automobile insurance at agency-specified levels. Must be available to work 5:00 pm - 8:00 pm and some weekends Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now
At GroundGame Health we close the health equity gap by leveraging digital technology to help eliminate inequities in the US healthcare delivery system by removing social determinant barriers for members who need help...
Summary
We are looking for a self-starter, team-oriented professional to join our staff as a Community Care Worker. The Community Care Worker performs all activities related to contracted services per contracted intervention protocol to achieve program goal utilizing platform/software and proprietary data management system. Intervention may include meeting with clients at residence, location of client choice, or in hospital/ facilities. We require the below skills and work experience.
Essential Duties/Responsibilities
 Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone or in clients residences that may or may not be accessible by public transportation.
 Develop and maintain an accurate and thorough knowledge of all program requirements
 Develop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer software
 Develop and maintain accurate knowledge of, and monitor compliance with, HIPAA and GGHÂs confidentiality policies
 Organize and document daily schedule to inform supervisor of activities, and adhere to safety protocol  Demonstrate competency by meeting or exceeding minimum caseload requirements and department work performance expectations
 Comply with HIPAA and GGH confidentiality policies and report any potential issues immediately
 Develop and maintain knowledge of community resources available to assist clients; work with other departments to acquire knowledge of community resources available
 Communicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to the State Account Manager
 Serve as an example of GGH Standard of Excellence by exemplifying GGH vision and goals
 Demonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationships
 Complete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule.
 Other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at GGHÂs discretion at any time with or without notice.
Education
Associates Degree in social work, or related field or High school diploma, or general education degree (GED); and four years of related experience and/or training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
Experience
Two years of experience and/or additional education in social work or related field. Knowledge of medical terminology and/or experience in a customer service position preferably in healthcare setting or Certified as a Community Health Worker.
Additional Eligibility Requirements
Must possess and provide annually valid driverÂs license and documentation of current automobile insurance at agency-specified levels. Must be available to work 5:00 pm - 8:00 pm and some weekends Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now