Experienced Remote Triage Weekend Evening/Overnight Licensed Vocational Nurse (LVN) – Hospice Care and Patient Support Specialist

Introduction to Desert View Hospice, Inc. Desert View Hospice, Inc. is a compassionate and rapidly growing hospice agency dedicated to providing comfort, care, and unwavering support to patients and their families during the end-of-life journey. Our mission is built on a foundation of ensuring the highest quality of life possible for our patients by delivering individualized and holistic care that addresses their physical, emotional, and spiritual needs. We are committed to fostering a culture of empathy, professionalism, and excellence in all aspects of our service. About the Role We are seeking an experienced and dedicated Triage LVN to join our team for weekend on-call duties. As a Remote Triage Weekend Evening/Overnight LVN, you will play a pivotal role in our patient care continuum, providing critical support and guidance to patients, caregivers, and facilities during evening and overnight hours. This is a unique opportunity for a skilled and compassionate LVN to make a meaningful difference in the lives of others while working in a flexible, remote environment. Key Responsibilities Answer all incoming phone calls during scheduled on-call hours and respond to patient, caregiver, and facility inquiries with empathy and professionalism. Coordinate with nursing staff to dispatch field nurses (runners) for patient visits as necessary, ensuring timely and appropriate care. Provide emotional support and practical care guidance to families and caregivers, addressing their concerns and needs with compassion and understanding. Utilize triage protocols to assess the level of urgency and determine the best course of action for patient care, making informed decisions that prioritize patient well-being. Document all triage activities, calls, and interventions using company-provided software and communication tools, maintaining accurate and detailed records. Communicate with the interdisciplinary team regarding patient needs and updates, fostering a collaborative approach to patient care. Essential Qualifications An active LVN license in the state of California is a critical requirement for this role. A minimum of 1 year of experience in hospice care or a similar healthcare setting is necessary, with a strong background in patient assessment, care planning, and triage. Strong communication and organizational skills are essential, with the ability to work independently and make informed decisions during triage situations. Proficiency in using electronic medical records and communication software is preferred, with a willingness to learn and adapt to new systems. Preferred Qualifications Prior experience in a remote or on-call setting is highly desirable, with the ability to work effectively in a standalone environment. Knowledge of hospice care principles, practices, and regulations is advantageous, with a commitment to staying updated on industry developments. Bilingual or multilingual skills are a plus, enabling more effective communication with diverse patient populations. Skills and Competencies Empathy and Compassion: The ability to provide emotional support and understanding to patients, caregivers, and families during challenging times. Decision-Making: The capacity to make informed, timely decisions in high-pressure situations, prioritizing patient safety and well-being. Communication: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely. Organizational Skills: The ability to manage multiple tasks, prioritize responsibilities, and maintain accurate records in a fast-paced environment. Career Growth Opportunities and Learning Benefits At Desert View Hospice, Inc., we are committed to the growth and development of our team members. As a Remote Triage Weekend Evening/Overnight LVN, you will have opportunities to enhance your skills and knowledge through ongoing training, professional development, and mentorship. Our goal is to support your career aspirations while you contribute to our mission of delivering exceptional patient care. Work Environment and Company Culture We pride ourselves on fostering a positive, inclusive work environment that values diversity, equity, and respect. Our team is built on a foundation of empathy, kindness, and professionalism, with a shared commitment to making a difference in the lives of our patients and their families. As a remote team member, you will be an integral part of our hospice care community, connected through technology and a shared vision of compassionate care. Compensation, Perks, and Benefits We offer a competitive compensation package for this role, including: $16.00 per hour for calls received during standby. $500 per week for standby pay, recognizing your availability and commitment to our patients. A company-provided cell phone to perform all aspects of the job remotely, ensuring seamless communication and connectivity. Opportunities for professional growth and development, with a focus on enhancing your skills and knowledge in hospice care. How to Apply To be considered for this rewarding opportunity, please complete the online application using the provided link. We welcome applications from qualified and compassionate LVNs who share our commitment to delivering exceptional patient care. Only candidates who submit the application will be considered for the role. At-Will Employment Disclaimer Employment with Desert View Hospice, Inc. is "at-will." This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. This job description does not constitute a contract of employment. Diversity & Inclusion Disclaimer Desert View Hospice, Inc. is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status. We welcome and encourage all qualified applicants to apply, valuing the unique perspectives and experiences that each individual brings to our team. Conclusion If you are a dedicated and compassionate LVN looking for a challenging and rewarding role in hospice care, we invite you to apply for this exceptional opportunity. As a Remote Triage Weekend Evening/Overnight LVN with Desert View Hospice, Inc., you will be part of a dynamic team committed to delivering exceptional patient care and support. Don't hesitate – submit your application today and take the first step towards a fulfilling career in hospice care. Apply for this job