Experienced Part-time Customer & Membership Data Management Services Professional – Bilingual Spanish Required for Dynamic Team at arenaflex
Introduction to arenaflex
arenaflex is a vibrant and inclusive organization dedicated to providing exceptional services to its members and the community. Located in the heart of Glen Cove, Long Island, we are seeking highly motivated and customer-focused individuals to join our team as part-time Membership Services professionals. If you are passionate about delivering outstanding customer experiences, managing data with precision, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Job Overview
We have two part-time positions available, each offering a unique schedule to fit your needs. The roles involve working closely with our members, managing data through our web-based portal, and ensuring the smooth operation of our daily activities. As a key member of our team, you will be responsible for providing exceptional customer service, managing the intake process, and maintaining accurate records. If you are a team player with excellent communication skills, a strong technical background, and a passion for working with people, we want to hear from you.
Key Responsibilities
Answer and route calls, manage the intake process of registration applications via our online portal, and process payments
Utilize our Vision Member Tracking system for data management and maintain accurate records
Monitor and manage the flow of pedestrian traffic, ensuring safety and security at all times
Greet visitors, members, and parents with a warm and welcoming smile, providing professional phone etiquette and respectful communication
Develop and implement a positive and inclusive membership application and fee intake process, including Club tours, form review, and answering questions
Create and provide communication materials to parents, school, or community members/organizations, and maintain accurate computer records and generate reports
Requirements
To be successful in this role, you will need to meet the following requirements:
Be at least 21 years old
Hold a college degree (Associate's or BA) or have equivalent experience
Have experience working with children, preferably in a Boys & Girls Club environment
Possess a strong technical background, including proficiency in MS Word, Excel, and Publisher, as well as experience with online registration portals
Be bilingual in Spanish and English
Demonstrate excellent communication skills, both verbal and written, and the ability to manage multiple tasks simultaneously
Have experience working with young people and parents, and be able to instruct and guide youth effectively
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
Experience in data entry, customer service, or a related field
Knowledge of computer and internet systems, data entry, or other related fields
Experience working in a fast-paced environment with frequent interruptions and changes in plans or deadlines
Ability to lift and carry 15-50 lbs of office supplies, audio equipment, and other items
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
Strong technical skills, including proficiency in MS Office and online registration portals
Excellent communication and customer service skills, with the ability to work with people of all ages and backgrounds
Ability to manage multiple tasks simultaneously and work in a fast-paced environment
Strong problem-solving and analytical skills, with the ability to think critically and creatively
Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration
Career Growth and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a part-time Membership Services professional, you will have access to training and development opportunities, as well as the chance to work with a dynamic and supportive team. You will also have the opportunity to develop your skills and knowledge in areas such as customer service, data management, and community engagement.
Work Environment and Company Culture
arenaflex is a vibrant and inclusive organization that values diversity, equity, and inclusion. We are committed to creating a positive and supportive work environment that encourages collaboration, creativity, and growth. Our team is passionate about delivering exceptional services to our members and the community, and we are looking for individuals who share our values and commitment to excellence.
Compensation, Perks, and Benefits
We offer a competitive hourly rate of $20.00 per hour, as well as a range of benefits, including:
401(k) plan
Paid time off
Opportunities for professional development and growth
A dynamic and supportive work environment
Conclusion
If you are a motivated and customer-focused individual with a passion for delivering exceptional services, we encourage you to apply for this exciting opportunity. As a part-time Membership Services professional at arenaflex, you will have the chance to work with a dynamic team, develop your skills and knowledge, and make a positive impact in the lives of our members and the community. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today!
Apply Now
arenaflex is a vibrant and inclusive organization dedicated to providing exceptional services to its members and the community. Located in the heart of Glen Cove, Long Island, we are seeking highly motivated and customer-focused individuals to join our team as part-time Membership Services professionals. If you are passionate about delivering outstanding customer experiences, managing data with precision, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Job Overview
We have two part-time positions available, each offering a unique schedule to fit your needs. The roles involve working closely with our members, managing data through our web-based portal, and ensuring the smooth operation of our daily activities. As a key member of our team, you will be responsible for providing exceptional customer service, managing the intake process, and maintaining accurate records. If you are a team player with excellent communication skills, a strong technical background, and a passion for working with people, we want to hear from you.
Key Responsibilities
Answer and route calls, manage the intake process of registration applications via our online portal, and process payments
Utilize our Vision Member Tracking system for data management and maintain accurate records
Monitor and manage the flow of pedestrian traffic, ensuring safety and security at all times
Greet visitors, members, and parents with a warm and welcoming smile, providing professional phone etiquette and respectful communication
Develop and implement a positive and inclusive membership application and fee intake process, including Club tours, form review, and answering questions
Create and provide communication materials to parents, school, or community members/organizations, and maintain accurate computer records and generate reports
Requirements
To be successful in this role, you will need to meet the following requirements:
Be at least 21 years old
Hold a college degree (Associate's or BA) or have equivalent experience
Have experience working with children, preferably in a Boys & Girls Club environment
Possess a strong technical background, including proficiency in MS Word, Excel, and Publisher, as well as experience with online registration portals
Be bilingual in Spanish and English
Demonstrate excellent communication skills, both verbal and written, and the ability to manage multiple tasks simultaneously
Have experience working with young people and parents, and be able to instruct and guide youth effectively
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
Experience in data entry, customer service, or a related field
Knowledge of computer and internet systems, data entry, or other related fields
Experience working in a fast-paced environment with frequent interruptions and changes in plans or deadlines
Ability to lift and carry 15-50 lbs of office supplies, audio equipment, and other items
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
Strong technical skills, including proficiency in MS Office and online registration portals
Excellent communication and customer service skills, with the ability to work with people of all ages and backgrounds
Ability to manage multiple tasks simultaneously and work in a fast-paced environment
Strong problem-solving and analytical skills, with the ability to think critically and creatively
Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration
Career Growth and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a part-time Membership Services professional, you will have access to training and development opportunities, as well as the chance to work with a dynamic and supportive team. You will also have the opportunity to develop your skills and knowledge in areas such as customer service, data management, and community engagement.
Work Environment and Company Culture
arenaflex is a vibrant and inclusive organization that values diversity, equity, and inclusion. We are committed to creating a positive and supportive work environment that encourages collaboration, creativity, and growth. Our team is passionate about delivering exceptional services to our members and the community, and we are looking for individuals who share our values and commitment to excellence.
Compensation, Perks, and Benefits
We offer a competitive hourly rate of $20.00 per hour, as well as a range of benefits, including:
401(k) plan
Paid time off
Opportunities for professional development and growth
A dynamic and supportive work environment
Conclusion
If you are a motivated and customer-focused individual with a passion for delivering exceptional services, we encourage you to apply for this exciting opportunity. As a part-time Membership Services professional at arenaflex, you will have the chance to work with a dynamic team, develop your skills and knowledge, and make a positive impact in the lives of our members and the community. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today!
Apply Now