Experienced Full Stack Customer Development Manager – Insights and Analytics Expert Supporting Top National Customers in the Retail Industry

Remote Full-time
Join the blithequark Team: Unlock Your Career Potential blithequark is a leading player in the industry, dedicated to investing in its people and fostering a culture of growth and innovation. As a renowned wine and spirits distributor, blithequark has established itself as a family-owned, privately held company with a 50+ year legacy of success. We're proud to have been recognized by Newsweek as a Most Loved Workplace and featured on the Forbes lists for Largest Private Companies and Best Employers for Diversity. About Us At blithequark, we believe in providing our employees with a comprehensive range of benefits to support their well-being and career development. As a full-time employee, you'll have access to our Top Shelf Benefits, including: Comprehensive medical and prescription drug coverage Dental and vision plans Tax-saving Flexible Spending Accounts Disability coverage Life insurance plans A 401(k) plan Tuition reimbursement A wellness program Parental leave Vacation accrual Paid sick leave Job Summary We're seeking an experienced Customer Development Manager to join our team as an Insights and Analytics expert supporting a Top National Customer, specifically Costco. As a CDM, you'll utilize your analytical and thought leadership skills to execute category strategies in alignment with customer priorities. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. Key Responsibilities Data Analysis and Insights : Manage data sources to monitor the field execution of vendor programs & assortments, and analyze data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Communication and Collaboration : Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels, and collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations. Category Performance Management : Track category performance, including sales, profits, margins, and market share, and develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews. Supplier Performance Evaluation : Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives. Customer and Consumer Insights : Understand and apply customer, consumer, and industry insights using market research data to deliver category growth. Requirements and Qualifications To be successful in this role, you'll need: Bachelor's Degree : A degree in a relevant field, such as business, marketing, or analytics. Experience : Experience within the CPG sector, preferably in the adult beverage industry, and experience working with Costco or similar retail customers. Analytical and Problem-Solving Skills : Strong analytical, problem-solving, decision-making, and quantitative analysis skills. Category Management Principles : Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc.). Leadership and Decision-Making Skills : Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems. Technical Skills : Intermediate to advanced knowledge of Excel and PowerPoint, and experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel. Preferred Qualifications We'd love to see: Advanced Analytics Experience : Experience with advanced analytics tools and techniques, such as data modeling and predictive analytics. Industry Certifications : Industry certifications, such as Certified Category Manager (CCM) or Certified Analytics Professional (CAP). Work Environment and Culture At blithequark, we're committed to creating a work environment that's supportive, inclusive, and respectful. We value diversity and promote a culture of continuous learning and growth. As a remote-friendly company, we offer flexible work arrangements that allow you to work from anywhere. Compensation and Benefits We offer competitive compensation and benefits packages that reflect your skills, experience, and contributions to our organization. Our compensation packages include: Salary : A competitive salary range that reflects your experience and qualifications. Benefits : A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and more. Perks : Additional perks, such as flexible work arrangements, professional development opportunities, and employee recognition programs. Career Growth Opportunities At blithequark, we're committed to helping our employees grow and develop their careers. We offer: Professional Development : Opportunities for professional growth and development, including training programs, mentorship, and education assistance. Career Advancement : Opportunities for career advancement and promotion within the company. Networking : Opportunities to connect with colleagues and industry leaders through networking events and conferences. EEO Statement blithequark is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to: Race Color Religion Age Sex National Origin Disability Status Genetics Protected Veteran Status Sexual Orientation Gender Identity or Expression Physical Demands This role requires: Sitting and Typing : A considerable amount of time sitting and typing/keyboarding using a computer. Occasional Physical Activity : Occasional to rare physical activity, such as walking, bending, reaching, standing, and stooping. Extended Hours : Critical nature of this job may require extended hours, overtime, and weekends. Lifting and Carrying : May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs. Apply Now If you're a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job
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