Experienced Associate Manager of Clinical Health Services for Remote Opportunities in Healthcare Management and Development

Introduction to arenaflex At arenaflex, we are driven by a singular, clear purpose: bringing our heart to every moment of your health. This purpose guides our commitment to delivering enhanced human-driven healthcare for a rapidly changing world. Embedded in our brand — with heart at its center — our mission sends a personal message that how we deliver our services is just as important as what we deliver. As a leader in the healthcare industry, arenaflex is dedicated to making healthcare more personalized, convenient, and affordable. We believe that our Heart At Work Behaviors support this purpose and empower every individual who works at arenaflex to feel inspired by the role they play in transforming our culture and accelerating our ability to grow and deliver solutions. Job Overview We are seeking an experienced Associate Manager, Clinical Health Services to join our team in a full-time remote position. As an Associate Manager, you will be responsible for directing the execution of healthcare management services for assigned functional areas. This is an exceptional opportunity to work with a talented team of professionals who are passionate about delivering high-quality healthcare services. If you are a motivated and experienced clinical professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Key Responsibilities Implement clinical policies and procedures in accordance with relevant regulatory and licensure standards (e.g., NCQA, URAC, state and federal regulations and mandates as applicable) Serve as a subject matter expert and coach to the team regarding practice guidelines, quality of interventions, issue resolution, and critical thinking Ensure implementation and monitoring of best practice approaches and innovations to better address the needs of the population across the continuum of care Act as a liaison with other key business areas, as needed Develop/assist in the development and review of new training content, as required Collaborate/convey and facilitate inter- and intra-departmental training sessions, as needed Maintain the confidentiality of member data and adhere to company policies regarding confidentiality Oversee resources responsible for identification of members, development and implementation of care plans, enhancement of clinical appropriateness and quality of care, and monitoring, evaluating, and documenting of care Analyze and interpret data, identify areas for improvement, and focus on interventions to improve outcomes Develop, initiate, evaluate, monitor, and communicate performance expectations Ensure the team's understanding and utilization of information system capability and functionality Participate in the recruitment and hiring process for staff, involving clearly defined requirements with regard to education, experience, technical, and performance skills Evaluate developmental needs and collaborate with others to identify and implement action plans that support the development of high-performing teams Establish a work environment and style that promotes the concept of teamwork, cross-product integration, and continuum of care feeling that results in strong performance Consistently demonstrate the ability to act as a model change agent and lead change efforts Establish a positive work environment by recognizing team contributions, requesting input, and offering individual support, when required Maintain compliance with policies and procedures and execute them at the employee level Communicate effectively with Suppliers, Members, Staff, and other Leaders (e.g., may provide support to the sales staff and company staff via on-site client visits as well as presentations) Essential Qualifications Bachelor's degree in a related field 3+ years of experience in a clinical subject matter Active and unrestricted RN or LCSW licensure in the state of residence Preferred Qualifications Managed Medicare insight Experience working from home/independent arrangement, using tools to virtually collaborate and connect with teams Master's degree in a social health field; or Registered Nurse (BSN preferred) Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to providing our employees with opportunities for growth and development. As an Associate Manager, Clinical Health Services, you will have access to a range of training and development programs, including online courses, workshops, and conferences. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality healthcare services. Our goal is to provide a supportive and inclusive work environment that allows our employees to thrive and reach their full potential. Work Environment and Company Culture At arenaflex, we believe that our company culture is one of our greatest strengths. We are a team-oriented organization that values collaboration, innovation, and creativity. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and reach their full potential. Our Heart At Work Behaviors are at the core of everything we do, and we believe that they set us apart from other organizations in the healthcare industry. Compensation, Perks, and Benefits At arenaflex, we offer a competitive salary range for this position, as well as a range of benefits and perks. These include: A full range of medical, dental, and vision benefits A 401(k) retirement savings plan A Employee Stock Purchase Plan A fully paid term life insurance plan Short-term and long-term disability benefits A range of wellness programs, including education assistance and free development courses A CVS store discount program with participating partners Paid time off (PTO) or vacation pay, as well as paid holidays throughout the calendar year Conclusion If you are a motivated and experienced clinical professional looking for a new challenge, we encourage you to apply for this exciting opportunity. At arenaflex, we are committed to providing our employees with opportunities for growth and development, as well as a supportive and inclusive work environment. We believe that our Heart At Work Behaviors set us apart from other organizations in the healthcare industry, and we are looking for individuals who share our passion for delivering high-quality healthcare services. Apply now to join our team as an Associate Manager, Clinical Health Services. Apply for this job