EPIC Systems Trainer - Hybrid

Remote Full-time
Overview

EPIC Systems Trainer - Hybrid - Information Technology

Position Highlights:
• Full-Time, 40 hours
• Hours: Monday-Friday; 8 a.m. to 5:00 p.m.
• Location: Hybrid - Downers Grove, IL
• Travel: Must be willing to travel to various clinic locations as needed

Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

The EPIC Systems Trainer has primary responsibility for providing Epic training for end users, developing effective and comprehensive training materials and participating in the training, implementation, optimization and support of the Epic applications.

Responsibilities

What you will do:

Under direct supervision of Information Technology leadership, the EPIC SystemsTrainer will be responsible for:
• Working with IT Management, Operations Management and Epic application analysts to develop and deploy training appropriate for the end users (physicians/mid-levels/staff) including but not limited to new hires and existing employees.
• Required to secure Epic certification in at least one application, and attend a series of Training, Environments, and documentation (TED) courses geared for principle trainers
• Analyzing a variety of assessment data (reports, end user performance) to determine and meet the educational needs of the adult learner
• Developing Epic Training for newly acquired DMG practices (physicians and staff) as well as new Boncura clients
• Conducting one-on-one (at the elbow support) and/or classroom training for new physicians/providers, clinical users and staff
• Conducts bi-monthly new employee orientation classes
• Developing and delivers training for new system modules, enhancements and operations initiatives
• Developing and maintains training materials
• Acquiring and maintains current knowledge and competency of associated workflows
• Collaborating with the Epic analyst team to test, develop and deliver training materials related to system version upgrades and quarterly system updates
• Building, testing, and maintaining the Epic training environment
• Developing and implements an annual training optimization program, including a physician and clinical staff super user program, periodic site visits, monthly webinars, etc.
• Working with subject matter experts, champions and super users to resolve issues in support of training and education
• Willingness to conduct training classes on any shift as well as on weekends

Qualifications

Education:
• Bachelor’s degree
• Epic certification a plus

Experience:
• BA/BS in related field
• Epic experience required
• Healthcare experience required

The compensation for this role includes a base pay range of $67K-$101K, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

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