**Entry Level Operations and Customer Service Coordinator, Property Solutions at arenaflex**

At arenaflex, we're revolutionizing the way businesses harness aerial insights to drive informed decision-making. With a global presence across various industries, including solar, wind, insurance, construction, real estate, and critical infrastructure, we're proud to be the go-to choice for organizations seeking actionable, real-time intelligence. **Join Our Team and Shape the Future of Aerial Imaging** As an Operations Coordinator, you'll play a pivotal role in orchestrating and executing operational activities, primarily within North America, across our properties vertical. Your dedication will contribute significantly to achieving our operational objectives, ensuring top-notch project management for multiple field projects concurrently. Through your commitment to operational excellence, you'll leave our customers thoroughly satisfied. **About arenaflex** arenaflex is a leading aerial imaging company committed to driving innovation through aerial intelligence. Our mission is to empower businesses with actionable insights, enabling them to make informed decisions and drive growth. With a culturally diverse, equitable, and inclusive workplace, we value our employees' voices and offer opportunities for autonomy and career advancement. **Key Responsibilities** As an Operations Coordinator, you'll be responsible for: * Collaborating with the Operations team to meticulously plan and execute missions, ensuring impeccable data quality and customer satisfaction. * Liaising with customers and contractors to navigate logistical complexities, facilitating safe and efficient project execution. * Project-managing field operations for seamless data collection, promptly addressing any issues and maintaining proactive communication with customers. * Coordinating and assigning pilots to ensure timely flight operations, upholding our commitment to excellence. * Demonstrating proficiency in drone capabilities and regulations, adhering to standard operating procedures. * Resolving real-time challenges to ensure the delivery of superior quality deliverables to our esteemed customers. * Offering ad-hoc support to both pilots and customers, addressing inquiries with professionalism and expertise. * Familiarizing yourself with arenaflex's software platforms, ensuring smooth project execution and troubleshooting as needed. * Collaborating closely with internal teams, including Account Management and QA, to optimize project execution and address any issues promptly. * Reporting directly to the Operations Manager, providing insights into trends and identifying areas for improvement. * Identifying procedural gaps and recommending solutions to enhance operational efficiency. * Performing any other duties as assigned. **Requirements** To succeed in this role, you'll need: * A preferred Bachelor's degree. * 1-2 years of work or internship experience in a dynamic environment, preferably in transactional work, logistics, customer service, or hospitality. * Strong planning, scheduling, and project management skills, with the ability to thrive independently and in team environments. * Exceptional organizational skills and adaptability to shifting priorities. * Proficient in remote work coordination and communication. * A keen interest in technology and the drone industry; prior drone experience or knowledge is advantageous. * Excellent written and verbal communication skills in English. * Outstanding customer service skills. * Proficiency in computer applications such as Office suite, Slack, Zoom, and Google. * Willingness to travel for short-term engagements. * Ability to sit or stand for extended periods. **Benefits** As an arenaflex team member, you'll enjoy: * Collaborating with a leading aerial imaging company with established relationships across diverse industries. * Comprehensive medical insurance coverage. * Dental and vision insurance benefits. * Flexible time-off policy. * Stock incentive program. * Remote work environment. * Opportunities for autonomy and career advancement. * A culturally diverse, equitable, and inclusive workplace where your voice is valued. **Why Join arenaflex?** At arenaflex, we're passionate about innovation and customer satisfaction. We're committed to creating a workplace that values diversity, equity, and inclusion. Our team members enjoy a dynamic and supportive environment, with opportunities for growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity. **How to Apply** If you believe you have what it takes to join our team, submit your application without delay. We're eager to hear from talented candidates like you. Apply for this job