Energy Educator: Mackinaw City & Traverse City, MI
Job title: Energy Educator: Mackinaw City & Traverse City, MI in Comstock Park, MI at SMS Group of Companies
Company: SMS Group of Companies
Job description: JOB SUMMARYThe Energy Educator will provide residential energy assessments for pre-qualified utility customers. Energy assessments will include walk through educational discussions with the customer about their energy use and tips for reducing energy consumption. In addition, the EE will install energy savings products such as programmable thermostats and LED Light bulbs, based on customer needs. The assessment and direct installation of products will be conducted with the goal of increasing customer satisfaction with the utility client.DUTIES AND RESPONSIBILITIES
Ensure that established daily performance goals are met through onsite visits and installation of energy saving measures including thermostats, often in a fast-paced environment.
Work independently to conduct energy assessments. This includes travel to the homes, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures accurately, recommendations and interface with multiple databases and outlook interfaces.
Be able to recommend other utility programs for the customer to participate in.
Ensure that client brand is accurately displayed via a uniform, print collateral, table displays, etc.
Strive for 100% customer satisfaction
Advise internal teams on any relevant program concerns and recommend changes to current procedures based on field interactions and customer feedback
Performs related work as required
QUALIFICATIONS
Related training and/or experience in maintenance, weatherization and/or energy efficiency principals and techniques preferred.
Customer service experience desired
Ability to learn and work with new technology (e.g. handheld data devices, Office Suite)
Ability to communicate with technical and non-technical individuals
Ability to prioritize activities and meet established goals and deadlines
Ability to work independently, take initiative, and handle a variety of activities concurrently
Ability to travel locally
Exemplary communication and presentation skills
Problem-solver with ability to respond to a diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule while providing excellent customer service
Current Michigan driverâs license and good driving record
Able to pass company background clearance and substance abuse screening.
SEEL Benefits
Competitive hourly compensation, commensurate with experience
Remote work
Assigned company vehicle and phone stipend
Paid Time Off (PTO) and paid holidays
Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premium paid by the company
401K Match Program
Company sponsored training and a Tuition Reimbursement program
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.
Expected salary: $21 - 24 per hour
Location: Comstock Park, MI
Apply for the job now!
Apply Now
Company: SMS Group of Companies
Job description: JOB SUMMARYThe Energy Educator will provide residential energy assessments for pre-qualified utility customers. Energy assessments will include walk through educational discussions with the customer about their energy use and tips for reducing energy consumption. In addition, the EE will install energy savings products such as programmable thermostats and LED Light bulbs, based on customer needs. The assessment and direct installation of products will be conducted with the goal of increasing customer satisfaction with the utility client.DUTIES AND RESPONSIBILITIES
Ensure that established daily performance goals are met through onsite visits and installation of energy saving measures including thermostats, often in a fast-paced environment.
Work independently to conduct energy assessments. This includes travel to the homes, meeting with the customer, completing paperwork, and using a handheld tablet to input energy saving measures accurately, recommendations and interface with multiple databases and outlook interfaces.
Be able to recommend other utility programs for the customer to participate in.
Ensure that client brand is accurately displayed via a uniform, print collateral, table displays, etc.
Strive for 100% customer satisfaction
Advise internal teams on any relevant program concerns and recommend changes to current procedures based on field interactions and customer feedback
Performs related work as required
QUALIFICATIONS
Related training and/or experience in maintenance, weatherization and/or energy efficiency principals and techniques preferred.
Customer service experience desired
Ability to learn and work with new technology (e.g. handheld data devices, Office Suite)
Ability to communicate with technical and non-technical individuals
Ability to prioritize activities and meet established goals and deadlines
Ability to work independently, take initiative, and handle a variety of activities concurrently
Ability to travel locally
Exemplary communication and presentation skills
Problem-solver with ability to respond to a diverse set of challenges in the field and do whatever it takes to meet project deliverables on schedule while providing excellent customer service
Current Michigan driverâs license and good driving record
Able to pass company background clearance and substance abuse screening.
SEEL Benefits
Competitive hourly compensation, commensurate with experience
Remote work
Assigned company vehicle and phone stipend
Paid Time Off (PTO) and paid holidays
Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premium paid by the company
401K Match Program
Company sponsored training and a Tuition Reimbursement program
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.
Expected salary: $21 - 24 per hour
Location: Comstock Park, MI
Apply for the job now!
Apply Now