Disability Claims Representative (Bilingual)
About the role
• Responsible for managing a caseload of applicants applying for Social Security Disability benefits. Duties include using knowledge of Social Security Insurance program to advocate for applicants, as well as provide them education on the program and what to expect.
What you'll do
• Manage a caseload of applicants filing for Social Security Disability
• Use critical thinking and Social Security Disability knowledge to help individuals secure disability benefits from SSA
• Analyze new referrals, consumer and/or commercial, to identify viable claims for SSDI benefits
• Analyze medical evidence to evaluate and support the claim
• Explain the benefits of using Allsup services and secure representation forms
• Effectively communicate via phone and email with claimants, commercial clients, SSA and other government agencies building, maintaining and cultivating a positive working relationship
• Complete and submit relevant SSDI forms for application and/or appeal accurately, timely, and appropriately
• Conduct follow up activity with claimants, referring clients, and government agencies
• Thoroughly document Allsup case notes with conversations, action plans, and other updates. Update the client’s disability claim file with notes and coding as appropriate
• Serve as a SSDI subject matter expert and provide consultation on specific cases for the client’s disability claims teams.
• Keep abreast of Social Security Program Changes, industry trends, and news
• Support team members with technical questions and share knowledge where able to aide in the development of your peers with their Social Security disability knowledge
Qualifications
• Fluent in English and Spanish
• Disability claims experience with Allsup, insurance industry (LTD/STD), DDS, OHO, SSA
• Bachelor’s degree or relevant Disability benefit claim and/or Allsup experience
• Ability to learn, retain and apply information
• Must display a high level of initiative and drive to succeed
• Excellent customer service skills along with superior written and verbal communication skills
• Must possess strong problem solving abilities and be flexible, adaptive and responsive to change
• Strong organizational skills
• Must be approachable, positive, professional and willing to help others
• Ability to navigate multiple computer systems and screens simultaneously
Benefits
• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
DISCLAIMER
Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.
Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.
Apply Now
Apply Now
• Responsible for managing a caseload of applicants applying for Social Security Disability benefits. Duties include using knowledge of Social Security Insurance program to advocate for applicants, as well as provide them education on the program and what to expect.
What you'll do
• Manage a caseload of applicants filing for Social Security Disability
• Use critical thinking and Social Security Disability knowledge to help individuals secure disability benefits from SSA
• Analyze new referrals, consumer and/or commercial, to identify viable claims for SSDI benefits
• Analyze medical evidence to evaluate and support the claim
• Explain the benefits of using Allsup services and secure representation forms
• Effectively communicate via phone and email with claimants, commercial clients, SSA and other government agencies building, maintaining and cultivating a positive working relationship
• Complete and submit relevant SSDI forms for application and/or appeal accurately, timely, and appropriately
• Conduct follow up activity with claimants, referring clients, and government agencies
• Thoroughly document Allsup case notes with conversations, action plans, and other updates. Update the client’s disability claim file with notes and coding as appropriate
• Serve as a SSDI subject matter expert and provide consultation on specific cases for the client’s disability claims teams.
• Keep abreast of Social Security Program Changes, industry trends, and news
• Support team members with technical questions and share knowledge where able to aide in the development of your peers with their Social Security disability knowledge
Qualifications
• Fluent in English and Spanish
• Disability claims experience with Allsup, insurance industry (LTD/STD), DDS, OHO, SSA
• Bachelor’s degree or relevant Disability benefit claim and/or Allsup experience
• Ability to learn, retain and apply information
• Must display a high level of initiative and drive to succeed
• Excellent customer service skills along with superior written and verbal communication skills
• Must possess strong problem solving abilities and be flexible, adaptive and responsive to change
• Strong organizational skills
• Must be approachable, positive, professional and willing to help others
• Ability to navigate multiple computer systems and screens simultaneously
Benefits
• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
DISCLAIMER
Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.
Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.
Apply Now
Apply Now