Director of Commercial Services

About the position Responsibilities • Direct oversight of the Revenue and Sales & Events operations of the hotel • Manage the Sales, Marketing and Events Budget/P&L • Conduct revenue forecasting • Oversee advertising and marketing efforts • Develop and write business plans • Lead ownership meetings • Implement short-term and long-term strategies in sales, catering, and marketing channels • Maximize overall hotel revenue for rooms and food and beverage • Implement effective pricing and distribution strategies • Manage revenue management analytic functions • Produce accurate revenue forecasts • Mentor, develop, and guide hotel team members • Lead recruitment and hiring of sales and event services staff • Train and coach managers in selling and servicing processes • Monitor group and transient contractual agreement processes • Manage retention, reactivation, and acquisition accounts Requirements • Relevant Revenue and/or Sales leadership experience, 5 years preferred • Previous Hyatt experience preferred • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds • Professional presentation skills • Must be a caring leader that builds trust and engagement by cultivating genuine relationships • Innovative thinker that will challenge business processes and concepts to drive results • Creative and strategic in developing marketing/advertising campaigns and managing social media platforms • Clear, concise written and verbal communication skills • Excellent organizational and time management skills • Proficient with computers as well as Microsoft Word, Excel and the internet • Comfortable with sales and revenue systems/programs • Flexible to work some nights and weekends when necessary based on business and staffing needs Nice-to-haves • Experience in the hospitality industry • Familiarity with hotel revenue management systems Apply tot his job