Director, Commercial Excellence

ElevateBio is a technology-driven company powering the industry forward by helping partners realize the potential of their therapies from design to commercialization. We have integrated a differentiated set of technologies, end-to-end services, and industry-leading manufacturing expertise to develop advanced therapies faster and more efficiently. About the Company ElevateBio is a technology-driven company powering the industry forward by helping partners realize the potential of their therapies from design to commercialization. We have integrated a differentiated set of technologies, end-to-end services, and industry-leading manufacturing expertise to develop advanced therapies faster and more efficiently. The Role: We are seeking a strategic and results-driven Director of Commercial Excellence to lead the optimization of our end-to-end commercial operations. This role reports to the Chief Commercial Officer and is responsible for driving sales effectiveness, enhancing go-to-market execution, and ensuring alignment across sales, marketing, and cross functional teams. The ideal candidate combines strong analytical capabilities with operational leadership and a passion for building scalable processes, high-performing teams, and data-driven strategies. Here’s What You’ll Do: Architect and continuously re-engineer the end-to-end sales process to drive efficiency and shorten the sales cycle, including the identification and implementation of innovative solutions like AI-powered proposal generation. Spearhead the commercial technology stack strategy with full ownership of the CRM system, ensuring data integrity, user adoption, and system optimization to support sales and marketing objectives. Translate raw CRM data into actionable business intelligence, developing insightful dashboards and reports to identify sales performance trends, forecast accurately, and provide strategic recommendations to senior leadership. Design and lead a comprehensive onboarding program for all new sales and commercial team members, focused on instilling our company culture, values, and core sales methodologies from day one. Establish and drive a continuous learning program for the entire commercial team, delivering regular training on new product capabilities, evolving value propositions, competitive intelligence, and best practices. Lead the planning and execution of strategic Go-to-Market (GTM) initiatives, ensuring tight alignment between a well-trained sales team, marketing, and product development to maximize market impact. Champion a culture of continuous improvement by leading a structured Problem-Solving Process (PSP) to systematically identify, analyze, and resolve commercial challenges and process bottlenecks. Partner with sales leadership to define and monitor sales effectiveness metrics, using data-driven insights to inform coaching strategies, territory planning, and resource allocation. Act as the primary driver for commercial planning and alignment events, including annual sales kick-offs and quarterly business reviews, to ensure the entire team is moving forward in unison. Requirements: Bachelor’s degree in Business, Marketing, or a related field 15+ years of experience in sales operations, commercial, business development, or any related strategy role Proven track record of designing and optimizing sales processes and driving measurable improvements in performance Deep experience with CRM platforms and commercial analytics tools Strong analytical skills with the ability to translate data into strategic insights and actionable recommendations Experience leading cross-functional initiatives and influencing senior stakeholders Excellent communication, leadership, and project management skills ElevateBio is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. ElevateBio will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.