Director, Client Partnerships, SHRM Business (Strategic Growth & Client Acquisition)

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally. Summary The Director, Client Partnerships, SHRM Business (DCP) is focused on initiating and growing the adoption of SHRM products and solutions through business relationships with current and potential large employers (i.e., key business leaders and HR executives in multinational corporations and large national companies). This role develops new prospects and leverages existing relationships to increase sales penetration of SHRM’s products and services through mapping the organizations needs with offerings that aid HR executives in addressing workplace challenges. Responsibilities • Drive new business development and sales growth through a portfolio of existing and prospective corporate accounts, with a focus on large enterprise organizations. • Cultivate and strengthen strategic relationships with CHROs and senior HR executives to align SHRM’s solutions with organizational needs. • Conduct in-depth client research to gain business insights, identify pain points, and provide tailored, data-informed solutions to address client challenges. • Leverage the full suite of SHRM offerings, including membership, certification, education, events, and thought leadership, to build customized proposals that maximize value and impact for the client. • Create compelling sales presentations and communication materials that effectively convey SHRM’s value proposition and promote solution adoption. • Collaborate cross-functionally with internal stakeholders across product development, marketing, and leadership to influence go-to-market strategies and enhance solution alignment. • Manage the full sales lifecycle, including pipeline development, client engagement, proposal development, contract negotiation, and pricing, ensuring fair market value while preserving SHRM’s financial integrity. • Ensure high client satisfaction through proactive account management and ongoing engagement that fosters long-term strategic partnerships. • Maintain and exceed annual revenue targets (quota), with quarterly performance benchmarks tied to compensation. • Position SHRM as a trusted advisor and thought leader by incorporating organizational research, workforce insights, and HR trends into client conversations and strategic recommendations. Education & Experience Requirements Education: • Germane degree and non-degree credentials or other verifications of skills and competencies will be considered. Experience: • At least ten (10) years of professional experience in business development, client relationship management, and account growth. • Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques. • Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline to ensure forecast accuracy, and capturing large scale deals). • Demonstrates agility and flexibility responding to issues and developing solutions. • Operating within systems, salesforce, powerpoint, excel, etc. (high proficiency) • Outreaching and prospecting efforts Knowledge, Skills & Abilities • Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality. • Interprets internal or external issues and recommends solutions/best practices • Solves complex problems; takes a broad perspective to identify solutions. • Exemplary communication skills, both written and oral. • Strong executive presence, with the ability to connect quickly on significant business topics. • Strong account management and business development skills. • Ability to gain a thorough understanding of SHRM products and services to collaborate closely with internal stakeholders who have delivery responsibility for SHRM offerings and to bundle these offerings in creative ways to meet client requirements. • Strong sense of accountability for achieving results. • Ability to negotiate large-scale deals. • Ability to understand and communicate concepts quickly and accurately. • Accomplished skills in developing proposals and client presentations. • Strong attention to detail. • Self-start; Resourcefulness; self-motivated. • Disciplined, agile. Physical Requirements This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include: • Prolonged periods of sitting at a desk and working on a computer. • Frequent use of hands and fingers for typing, handling documents, and using office equipment. • Occasional standing, walking, bending, and reaching. • Ability to lift and carry up to 30 pounds as needed. • Clear verbal and written communication skills for effective interaction with colleagues and stakeholders. Work Environment Fully Remote Position: • This position is fully remote and requires a reliable high-speed internet connection and a suitable workspace free from distractions. Employees must be available during standard business hours and adhere to company policies for virtual communication, collaboration, and data security. Occasional travel for team meetings or company events may be required. Travel: 20 – 30% The hiring range for this position is $100,000.00 - $120,000.00 base with a commission plan. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and sales incentives. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law. SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). We do not sponsor applicants for work visas. Apply tot his job