Customer Service Representative/Financial Services
Randstad is hiring for a career-launching opportunity with a nationally recognized leader in the financial services industry. As a Solution Center Representative, you will be a trusted point of contact for financial advisors and customers, handling inbound inquiries regarding a range of financial products and providing effective resolutions. Responsibilities Serve as the primary contact for inbound calls, addressing questions on financial products, taxes, and withdrawals Analyze and resolve customer issues, taking ownership to ensure a positive outcome Educate callers on product features and services Maintain accurate records in compliance with all regulatory guidelines Skills 1-2 years of experience in a customer service or sales capacity Strong verbal and written communication skills A consultative, problem-solving mindset and a professional, customer-first attitude Financial services experience is a plus A bachelor's degree in Finance, Business, Economics, Communications, or a related field is preferred Benefits Weekly pay Comprehensive health benefits Significant opportunities for career advancement Company Overview Randstad is the world’s largest talent company and a partner of choice to clients. It was founded in 1960, and is headquartered in Diemen, Noord-Holland, NLD, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Randstad has a track record of offering H1B sponsorships, with 754 in 2023, 776 in 2022, 1143 in 2021, 1749 in 2020. Please note that this does not guarantee sponsorship for this specific role.