Customer Service Pharmacy Technician
Job Description: • Handle 25-30 calls (IB & OB) • Ensure process efficiency – Work with patients and physicians to coordinate fertility plans and medications. • Own the patient experience by resolving customer issues and ensuring 100% follow-up to customers. • Pay attention to detail – Accurately obtain and enter patient information, including Shipping, insurance, and payment information. Requirements: • High School Diploma, or GED required. • Relevant experience or a willingness to learn. • Must reside in the State of Arizona. • Valid National Pharmacy Technician certification is required. • Valid Arizona State pharmacy technician license is required. • Microsoft Office proficiency and data entry skills. • Basic math skills (addition/subtraction/multiplication). • Strong attention to detail, accuracy, and quality. • Excellent verbal and written communication skills. • Experience working prescriptions claims and knowledge of rejections helpful. Benefits: • Health coverage effective day 1 (including medical, dental, and vision) • Holiday, PTO, and OT pay • 401K with company match • Tuition reimbursement • Fun, friendly, and unique culture – bring your whole self to work every day! Apply tot his job