CRM Campaign Manager / Content Manager
About the position
Content Manager - Dynamics 365 Customer Insights
Contract | Remote | UK Public Sector Project
OVERViEW
At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights – Journeys.
We are looking for an experienced CRM Content Manager (Contractor) to join our project team and take ownership of campaign creation and execution within the platform.
This is a hands-on, delivery-focused role. There is no development required, but strong functional expertise and end-to-end campaign experience are essential.
Who We’re Looking For
Strong background in email marketing campaign management
Hands-on experience building segments and journeys in D365 Customer Insights
Solid HTML/CSS email build skills
Experience delivering campaigns end-to-end in regulated or structured environments
Strong stakeholder communication skills
What you will be doing
Building and executing email marketing campaigns in D365 Customer Insights – Journeys
Creating segments, automated journeys and triggered communications
Designing and developing responsive email templates using HTML/CSS
Managing the full campaign lifecycle from build to reporting and optimisation
Working closely with CEOX stakeholders and Public Sector client teams
Establishing reusable campaign assets and structured CRM content libraries
Desirable
Experience with Dynamics 365 Customer Voice
Previous public sector experience
We’re looking for someone who is detail-oriented, organised, and comfortable working in a stakeholder-driven environment.
If you’re a D365 CRM specialist with strong campaign execution experience and available for a contract opportunity, we’d love to hear from you.
Contract Details
Contract Type: Freelance / Contract
Location: Remote (UK-based candidates preferred)
Start Date: ASAP
Clearance: Candidates must be eligible to work with UK Government departments / BPSS.
Location
Guilford, Surrey (Remote)
Employment Type
Contractor
Minimum Experience
Mid-level
Compensation
Best in market
Responsibilities
• Building and executing email marketing campaigns in D365 Customer Insights – Journeys
• Creating segments, automated journeys and triggered communications
• Designing and developing responsive email templates using HTML/CSS
• Managing the full campaign lifecycle from build to reporting and optimisation
• Working closely with CEOX stakeholders and Public Sector client teams
• Establishing reusable campaign assets and structured CRM content libraries
Requirements
• Strong background in email marketing campaign management
• Hands-on experience building segments and journeys in D365 Customer Insights
• Solid HTML/CSS email build skills
• Experience delivering campaigns end-to-end in regulated or structured environments
• Strong stakeholder communication skills
• Candidates must be eligible to work with UK Government departments / BPSS
Nice-to-haves
• Experience with Dynamics 365 Customer Voice
• Previous public sector experience
• detail-oriented
• organised
• comfortable working in a stakeholder-driven environment
Apply Now
Apply Now
Content Manager - Dynamics 365 Customer Insights
Contract | Remote | UK Public Sector Project
OVERViEW
At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights – Journeys.
We are looking for an experienced CRM Content Manager (Contractor) to join our project team and take ownership of campaign creation and execution within the platform.
This is a hands-on, delivery-focused role. There is no development required, but strong functional expertise and end-to-end campaign experience are essential.
Who We’re Looking For
Strong background in email marketing campaign management
Hands-on experience building segments and journeys in D365 Customer Insights
Solid HTML/CSS email build skills
Experience delivering campaigns end-to-end in regulated or structured environments
Strong stakeholder communication skills
What you will be doing
Building and executing email marketing campaigns in D365 Customer Insights – Journeys
Creating segments, automated journeys and triggered communications
Designing and developing responsive email templates using HTML/CSS
Managing the full campaign lifecycle from build to reporting and optimisation
Working closely with CEOX stakeholders and Public Sector client teams
Establishing reusable campaign assets and structured CRM content libraries
Desirable
Experience with Dynamics 365 Customer Voice
Previous public sector experience
We’re looking for someone who is detail-oriented, organised, and comfortable working in a stakeholder-driven environment.
If you’re a D365 CRM specialist with strong campaign execution experience and available for a contract opportunity, we’d love to hear from you.
Contract Details
Contract Type: Freelance / Contract
Location: Remote (UK-based candidates preferred)
Start Date: ASAP
Clearance: Candidates must be eligible to work with UK Government departments / BPSS.
Location
Guilford, Surrey (Remote)
Employment Type
Contractor
Minimum Experience
Mid-level
Compensation
Best in market
Responsibilities
• Building and executing email marketing campaigns in D365 Customer Insights – Journeys
• Creating segments, automated journeys and triggered communications
• Designing and developing responsive email templates using HTML/CSS
• Managing the full campaign lifecycle from build to reporting and optimisation
• Working closely with CEOX stakeholders and Public Sector client teams
• Establishing reusable campaign assets and structured CRM content libraries
Requirements
• Strong background in email marketing campaign management
• Hands-on experience building segments and journeys in D365 Customer Insights
• Solid HTML/CSS email build skills
• Experience delivering campaigns end-to-end in regulated or structured environments
• Strong stakeholder communication skills
• Candidates must be eligible to work with UK Government departments / BPSS
Nice-to-haves
• Experience with Dynamics 365 Customer Voice
• Previous public sector experience
• detail-oriented
• organised
• comfortable working in a stakeholder-driven environment
Apply Now
Apply Now