Credit & Collections Representative
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts. DUTIES & RESPONSIBILITIES: Responsible for reducing delinquency for assigned accounts Contact customers regarding payment status Answering incoming customer calls Deal with customers and profit centers to get disputed invoices resolved Deal with general contractors for specific jobs and make arrangements for joint checks Forward Certificates of Insurance and Tax Certificates to the appropriate departments Update and amend customer maintenance information QUALIFICATIONS Knowledge of construction lien laws Professional phone etiquette Commitment to excellent customer service Detail oriented Excellent written and verbal communication abilities Extensive knowledge of fair debt and collection management. Strong knowledge of state commercial laws. Knowledge of legal lending methods. Some experience with computerized accounting methods. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range 25.68 - 35.31 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement). Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.