Consumer Insights Consultant (3 month contract)
Purpose in Every PositionPebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.Where Your Work Moves the Needle.At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.What Makes You a Great FitWe are seeking a Consumer Insights Consultant to help improve the performance and impact of our consumer survey program. This role will focus on increasing engagement with our consumer surveys and generating more actionable insights from the data collected.This consultant will both advise on improvements and actively implement them—including optimizing survey design, improving distribution and engagement strategies, and analyzing results to surface meaningful consumer insights. The role will also support initiatives to increase review volume on G2 while maintaining strong ratings.This will be a 3 month contract, 10-20 hours per week.How You'll Make An ImpactImprove Survey EngagementEvaluate our current consumer survey strategy and identify opportunities to increase response and completion ratesImprove survey design, question flow, and incentives to drive higher engagementOptimize survey timing, distribution channels, and messaging to increase participationImplement improvements and monitor performanceEnhance Insight GenerationAnalyze survey results to identify key consumer trends, behaviors, and opportunitiesTranslate survey findings into clear, actionable insights for internal stakeholdersDevelop frameworks and processes to consistently extract deeper insights from surveysSurvey Program OptimizationAudit existing surveys and recommend improvements to structure, methodology, and measurementImplement improvements to survey templates and survey processesEstablish scalable best practices for ongoing consumer researchG2 Review GrowthSupport initiatives to increase G2 review volumeDevelop and execute strategies to encourage reviews while maintaining current ratingsMonitor review trends and provide insights on consumer sentimentStakeholder CollaborationWork closely with internal teams to understand key business questionsShare insights and recommendations through clear reports or presentationsSupport teams in applying consumer insights to decision-makingDeliverablesAudit of existing survey program with prioritized recommendationsImplementation of improvements to survey design, distribution, and engagementUpdated survey templates and best practicesRegular analysis and insight summaries from survey dataExecution plan and implementation to increase G2 review volumeRecommendations and processes for ongoing consumer insight generationSuccess MetricsSuccess in this role will be measured by:Increased consumer survey response and completion ratesGreater volume and quality of insights derived from survey dataIncreased G2 review volume while maintaining strong ratingsAdoption of improved survey design and insight practices across the organizationLet's Connect If You5+ years of experience in consumer insights, market research, or survey analyticsStrong expertise in survey design and engagement optimizationExperience analyzing survey data and translating findings into actionable insightsFamiliarity with survey platforms and consumer research toolsStrong communication and stakeholder collaboration skillsExperience working in consulting or project-based roles preferredOur Commitment to YouAt Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:Flexible Time Off – Take the time you need to recharge.Parental Leave – Support for growing families.Health and Dental Insurance – Where applicable, to cover you and your loved ones.Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.Please visit our career page for more information.Pebl is an Equal Opportunity Employer.We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.
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