Clinical Educator, Bilingual English/Spanish
Job Description:
• Conducts daily educational demos, clinical conversations, device service checks, webinars, and other education/training opportunities for clinical audiences with the goal of increasing knowledge, comfort and adoption of Lingraphica’s products and services
• Conducts educational webinars and in-services for university programs
• Consults with external clinicians on potential device trial candidates and guides them toward initiating a trial when appropriate
• Stays current on all Lingraphica product and service updates
• Maintains a strong awareness of AAC trends, research, and technology in the field
• Suggests new content ideas and communicates customer feedback to relevant product and marketing teams
• Learns and teaches a variety of educational courses containing clinical information relevant to AAC, aphasia, and/or other communication diagnoses and clinical challenges
• Develops and nurtures relationships with prospective SLPs
• Proactively helps identify and connect with SLPs interested in AAC continuing education
• Helps develop education opportunities within new clinical settings (i.e., VAs, Home Health agencies, and Universities)
• Coordinates with the team to ensure visibility and availability across various schedules and calendars
• Reports weekly, monthly, and quarterly key performance metrics
• Documents all customer interactions within the customer relationship management tool
• Collaborates with the CEU team to create and deliver courses and supporting content
• Adheres to the standards of the American Speech-Language-Hearing Association (ASHA) for providing Continuing Education courses
• Conducts Spanish speaking post sale client training, as needed
• Performs other duties as assigned
Requirements:
• Bilingual proficiency in English and Spanish
• Exhibits excellent presentation skills, in-person and using online technology
• Ability to learn content and educate adult learners
• Excellent customer service skills and professionalism
• Highly organized
• Exhibits strong critical thinking and problem-solving skills through both verbal and written communications
• Ability to take on new challenges and work outside of one’s comfort zone
• Ability to maintain proper, courteous, and helpful telephone and online meeting etiquette
• Knowledge of AAC
• Proficient in Office 365, Outlook, Slack, HubSpot CRM preferred, Zoom or other online meeting platform
• Master’s Degree in Speech Language Pathology, required
• Minimum of 3 years’ experience as a licensed Speech-Language Pathologist
• Experience working with Lingraphica products and/or conducting device trials, preferred
Benefits:
• Paid Time Off (sick, personal, and vacation)
• Paid Company Holidays
• 401(k) Retirement Plan and Contribution
• Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
• Employer Paid Life Insurance
• Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
• Stipends for health and wellness, home office setup and professional development
• Paid Family Leave
• Annual bonus program
• Annual merit increases
• Year-Round Flex Friday’s
• Discounts on travel, entertainment, home/pet/car insurance
Apply Now
Apply Now
• Conducts daily educational demos, clinical conversations, device service checks, webinars, and other education/training opportunities for clinical audiences with the goal of increasing knowledge, comfort and adoption of Lingraphica’s products and services
• Conducts educational webinars and in-services for university programs
• Consults with external clinicians on potential device trial candidates and guides them toward initiating a trial when appropriate
• Stays current on all Lingraphica product and service updates
• Maintains a strong awareness of AAC trends, research, and technology in the field
• Suggests new content ideas and communicates customer feedback to relevant product and marketing teams
• Learns and teaches a variety of educational courses containing clinical information relevant to AAC, aphasia, and/or other communication diagnoses and clinical challenges
• Develops and nurtures relationships with prospective SLPs
• Proactively helps identify and connect with SLPs interested in AAC continuing education
• Helps develop education opportunities within new clinical settings (i.e., VAs, Home Health agencies, and Universities)
• Coordinates with the team to ensure visibility and availability across various schedules and calendars
• Reports weekly, monthly, and quarterly key performance metrics
• Documents all customer interactions within the customer relationship management tool
• Collaborates with the CEU team to create and deliver courses and supporting content
• Adheres to the standards of the American Speech-Language-Hearing Association (ASHA) for providing Continuing Education courses
• Conducts Spanish speaking post sale client training, as needed
• Performs other duties as assigned
Requirements:
• Bilingual proficiency in English and Spanish
• Exhibits excellent presentation skills, in-person and using online technology
• Ability to learn content and educate adult learners
• Excellent customer service skills and professionalism
• Highly organized
• Exhibits strong critical thinking and problem-solving skills through both verbal and written communications
• Ability to take on new challenges and work outside of one’s comfort zone
• Ability to maintain proper, courteous, and helpful telephone and online meeting etiquette
• Knowledge of AAC
• Proficient in Office 365, Outlook, Slack, HubSpot CRM preferred, Zoom or other online meeting platform
• Master’s Degree in Speech Language Pathology, required
• Minimum of 3 years’ experience as a licensed Speech-Language Pathologist
• Experience working with Lingraphica products and/or conducting device trials, preferred
Benefits:
• Paid Time Off (sick, personal, and vacation)
• Paid Company Holidays
• 401(k) Retirement Plan and Contribution
• Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
• Employer Paid Life Insurance
• Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
• Stipends for health and wellness, home office setup and professional development
• Paid Family Leave
• Annual bonus program
• Annual merit increases
• Year-Round Flex Friday’s
• Discounts on travel, entertainment, home/pet/car insurance
Apply Now
Apply Now