[Remote] Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Comfort Medical, LLC is a leading provider of catheter and ostomy supplies, dedicated to helping customers live healthier lives. The Business Development Representative will drive new business by making high volume outbound calls, qualifying leads, and managing data entry into the CRM system while ensuring superior customer service.ResponsibilitiesResponsible for high volume of outbound activities (phone, email, etc.)Effectively educate consumers and qualify leads to create sales-ready opportunitiesCommunicate and work as a team with the DtC Sales RepsMeeting established outbound objectives and metricsAccurately and thoroughly document each end user conversation in Comfort Medical systems per standard department proceduresResponsible for data quality, including self-audit workDemonstrate a superior attitude and represent the Coloplast/Comfort BrandUtilize available resources to stay current with company products and operationsSupport Cross Functional needsComfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policiesOther job duties as assignedSkillsAssociates degree or experience to match1-3 years of customer service/call center experience, outbound preferredAbility to work a flexible schedule from 8am-6pm CST M-FSuperior Customer Service skillsAbility to discuss intimate medical issuesAbility to learn quicklyMulti-tasking abilitiesExcellent organizational abilitiesResponsible for high volume of outbound activities (phone, email, etc.)Effectively educate consumers and qualify leads to create sales-ready opportunitiesCommunicate and work as a team with the DtC Sales RepsMeeting established outbound objectives and metricsAccurately and thoroughly document each end user conversation in Comfort Medical systems per standard department proceduresResponsible for data quality, including self-audit workDemonstrate a superior attitude and represent the Coloplast/Comfort BrandUtilize available resources to stay current with company products and operationsSupport Cross Functional needsConduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policiesBachelor's degree preferredComputer, CRM, and data entry experienceExcellent interpersonal and verbal skillsHigh level of enthusiasm drive and determinationSelf-motivated and able to remain focused independentlyTime management and ability to multitask a mustBenefitsComprehensive medical, dental, and vision insurance plans to keep you and your family healthy.Access to company sponsored wellness programs and mental health resources.Paid leave of absence for qualifying events.Generous paid parental leave for both birthing and non-birthing parents.A competitive 401(k) plan with company match that vest immediately.Financial planning services to help you secure your future.Corporate discount programs for goods and services.Generous paid time off.Flexible work hours.Flexible work arrangement options to help you balance your personal and professional life may be available.Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.A supportive work environment where everyone feels valued, and has a sense of belonging.Participate in team-building activities, volunteer opportunities, and company-sponsored events.Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.Company OverviewChoose a supplier that delivers reliable, personalized service for catheter, incontinence, and bowel management supplies. It was founded in 2010, and is headquartered in Coral Springs, Florida, USA, with a workforce of 51-200 employees. Its website is http://www.comfortmedical.com/.



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