Claims Technical Director - Commercial Auto Bodily Injury | Newport, KY, USA
Claims Technical Director - Commercial Auto Bodily Injury Great American Insurance Group Newport, United States
Be Here. Be Great.Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.Currently we have an opening for aClaims Technical Directorin our Commercial Auto department, Strategic Comp + Auto. Are you innovative, high energy, resilient, determined, assertive, clever, and competitive? Do you see each new claim as a puzzle to work and a challenge to be won? If so, this might be the right job for you.Here's what you would be doingif hired for the Claims Technical Director position. Your role would be to investigate and adjust commercial auto bodily injury claims. We take an active approach in claims adjusting and are looking for the person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from their home with occasional travel to claims reviews and meetings.Job Duties and ResponsibilitiesManage an inventory of claims with significant exposure involving the most complex liability and litigation.
Review and evaluate coverage and liability.
Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
Ensure timely, accurate claims payments.
Ensure claims handling compliance pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
Serve as a subject matter technical expert in Commercial Auto.
Provide technical guidance and direction to team members.
Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business.
Plan for and ensure that budget and performance targets are met.
Interact with underwriting and marketing regarding claims trend issues.Physical Requirements
Sedentary - requires prolonged sitting, continuous use of computer.
Occasional Travel - may require overnight travel to quarterly claim reviews / departmental meetings.Qualifications
A minimum of 10 years of commercial auto bodily injury adjusting experience is required with emphasis on litigation.
Current P&C adjuster licenses required, where applicable.
Strong consideration will be given to candidates with industry designations.
Great communication skills, in both written and verbal form, are required.
Ability to work with a variety of internal and external contacts is required.Location
For candidates located in the Greater Cincinnati area, this position is hybrid. Part of the week will be based in the Cincinnati Office, and part of the week will be work from home.
For candidates located outside of the Greater Cincinnati area, this position is fully remote, work from home.Business Unit:
Strategic CompSalary Range:
$105,000.00 - $115,000.00Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
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Apply Now
Be Here. Be Great.Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.Currently we have an opening for aClaims Technical Directorin our Commercial Auto department, Strategic Comp + Auto. Are you innovative, high energy, resilient, determined, assertive, clever, and competitive? Do you see each new claim as a puzzle to work and a challenge to be won? If so, this might be the right job for you.Here's what you would be doingif hired for the Claims Technical Director position. Your role would be to investigate and adjust commercial auto bodily injury claims. We take an active approach in claims adjusting and are looking for the person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from their home with occasional travel to claims reviews and meetings.Job Duties and ResponsibilitiesManage an inventory of claims with significant exposure involving the most complex liability and litigation.
Review and evaluate coverage and liability.
Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
Work toward the resolution of claims files, and attend arbitrations, mediations, depositions, or trials as necessary.
Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
Ensure timely, accurate claims payments.
Ensure claims handling compliance pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
Serve as a subject matter technical expert in Commercial Auto.
Provide technical guidance and direction to team members.
Evaluate and make recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business.
Plan for and ensure that budget and performance targets are met.
Interact with underwriting and marketing regarding claims trend issues.Physical Requirements
Sedentary - requires prolonged sitting, continuous use of computer.
Occasional Travel - may require overnight travel to quarterly claim reviews / departmental meetings.Qualifications
A minimum of 10 years of commercial auto bodily injury adjusting experience is required with emphasis on litigation.
Current P&C adjuster licenses required, where applicable.
Strong consideration will be given to candidates with industry designations.
Great communication skills, in both written and verbal form, are required.
Ability to work with a variety of internal and external contacts is required.Location
For candidates located in the Greater Cincinnati area, this position is hybrid. Part of the week will be based in the Cincinnati Office, and part of the week will be work from home.
For candidates located outside of the Greater Cincinnati area, this position is fully remote, work from home.Business Unit:
Strategic CompSalary Range:
$105,000.00 - $115,000.00Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
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Apply Now