BPO Operations Partner
BPO Operations Partner – Recruitment & HR TechWe are hiring a Senior BPO Operations Partner to oversee and optimize our offshore delivery hub. This role is ideal for a leader who has built, managed, or scaled a BPO in the staffing/recruitment sector and understands the technical workflows behind ATS/HRIS platforms.Responsibilities:Partner with executive leadership to design and expand BPO delivery modelsManage vendor relationships, staffing operations, and offshore recruitment support teamsDrive operational excellence, compliance, and data accuracy within recruitment systemsLeverage ATS/HRIS platforms (Ashby, Workday, Bullhorn, etc.) to streamline workflowsDevelop KPIs, dashboards, and reporting structures for visibility across recruitment operationsRequirements:Extensive experience leading BPO operations for recruitment/staffing organizationsStrong working knowledge of ATS/HRIS platforms (Ashby experience highly valued)Proven ability to manage multi-level teams and deliver results at scaleStrategic mindset with hands-on execution skillsOriginally posted on Himalayas
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