Billing & Coding Associate

The Role: We are looking for a Billing & Coding Associate to work in the revenue cycle department to drive accounts receivable. In this role, you own the "Everything Surrounding Claims" space—ensuring that the full revenue cycle is being managed and claims are being paid. As a startup, we move fast. This role is for someone who loves to solve puzzles, thrives in a high-volume environment, and is comfortable with their daily tasks evolving as we build better systems. Responsibilities: What You’ll Do • Coding & Documentation: Review patient medical records to extract information and assign accurate diagnosis and procedure codes. • Claim Submission: Create, review, and submit clean claims to insurance payers using billing software. • Revenue Management: Follow up on unpaid claims, handle denials, initiate appeals, and manage accounts receivable. • Patient Interaction: Handle inquiries regarding bills, explain insurance coverage, and set up payment plans. • Team Communication: Weekly outreach for any items that are blocking billing must be completed in a professional and timely manner. • Compliance: Maintain strict confidentiality and adhere to HIPAA regulations and, if applicable, CMS guidelines. • Data Integrity: Maintain a 100% accuracy between codes assigned and documented time, ensuring every interaction is documented for clinical continuity and reimbursement. • Startup Agility: Assist the Revenue Cycle and Operations teams in testing new workflows, documenting "what works," and taking on special projects as the company scales. • 1–3 years of experience as a biller and/or coder and equivalent education/certification. Strong knowledge of ICD-10-CM, CPT, HCPCS is a must. • Certification: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or Certified Coding Associate (CCA) or equivalent is required. • Technical Native: You can navigate multiple software tools (Slack, EMRs, Google Suite) simultaneously without breaking a sweat. Spreadsheet experience (preferably Google Sheets) is required. • Exceptional Communication: You are comfortable on the phone and in writing—able to explain complex insurance issues and relay details to appropriate parties. • Detail Obsessed: You notice the missing signature or the transposed phone number that others might miss. • The "Startup Spirit": You are comfortable with ambiguity and excited by the chance to help define a role as we grow. As a venture-backed company, Wider Circle offers competitive compensation, including: • Comprehensive health coverage, including medical, dental, and vision • 401(k) Plan • Paid Time Off • Employee Assistance Program • Health Care FSA • Dependent Care FSA • Health Savings Account • Voluntary Disability Benefits • Basic Life and AD&D Insurance • Adoption Assistance Program • Training and Development • $22.00-$25.00 And most importantly, an opportunity to make the world a better place! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment, of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.