Bilingual Customer Service Representative job at InnoSource, Inc in Columbus, OH

Bilingual Customer Service Representative Columbus, Ohio Hybrid $20/HR and Hybrid Remote Description Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the “Best Employers” for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you! Why Join Us? Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture. Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation. Comprehensive Training: Benefit from our renowned training program, where you’ll learn everything you need to succeed—no prior experience required! Hybrid Flexibility: Embrace a hybrid role with 2 days in the office and 3 days from home, while staying connected to the Columbus, OH area. Candidates must reside in Ohio and commute to the Columbus, OH office twice a week. Out-of-State applicants will not be considered for the position. • * Must be comfortable being hybrid in the Columbus office 2 days/week** Key Responsibilities As a Customer Service Specialist, your day will include: Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S. Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries. Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs. Collaborating and Succeeding: Support team success through daily meetings and strong cooperation. Requirements Education and Experience – Bilingual Customer Service Representative Bachelor’s Degree Ideal Customer Service Experience: 1-2 years preferred in customer service (Call center experience is a plus!) No Licensing Needed: No prior licensing or insurance experience required. Career Ambition: A strong desire to build and advance your career. Fluency: Ability to speak, read, write both in Spanish and in English Benefits & Pay Competitive Starting Pay: $20.00/hour Comprehensive Benefits: Medical, Dental, and Life Insurance benefits Rapid Advancement: Opportunities for pay increases within your first year Paid Training: Enjoy 4 weeks of paid training Stable Schedule: Full-time, set schedule within Monday to Friday, 8:00 am to 8:00 pm EST Take the Leap! If you’re looking for a dynamic and supportive environment to grow your career, we want to hear from you. Apply today and take the first step toward an exciting future with us! Apply tot his job