Bilingual Customer Service Rep (French and English)
Company Description: For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there. Job Description: Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.) Scheduling & confirming pick up's Follow up on interline requested pick up's Co-ordinating with other departments/terminals to ensure customers' requirements are being met Assisting sales This is a remote position reporting to the Head Office in Gore Bay This is a Monday-Friday Shift from 9:30 AM to 6:00 PM Qualifications: Must be bilingual (Able to speak and write fluently in both English and French) Professional writing & phone skills Ability to problem solve Ability to work as a team & individually Excellent communication Reliable This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet. Additional Information: As a member of the Customer Service Team, you are also eligible for the following benefits: Profit Sharing Benefits (including health and dental) Opportunities for growth and advancement