Backend Engineering Support Lead
Benefits:
- 401(k)
- Competitive salary
Requirements
- 5 or more years of experience in software engineering or technical delivery roles.
- Proficiency in PHP and the Laravel framework.
- Experience with RESTful APIs and third-party integrations such as Five9, Zoho, and Twilio.
- Experience in MySQL, MSSQL, or Postgres relational databases.
- Experience with Redis and Laravel Horizon for background job processing.
- Experience in Docker, GitLab CI/CD pipelines, and AWS or GCP cloud environments.
- Excellent verbal and written communication skills.
Responsibilities
- Support the development and maintenance of backend services and Laravel-based APIs.
- Coordinate third-party platform integrations to ensure high reliability and observability.
- Lead technical execution and task breakdowns for distributed and offshore engineering teams.
- Review backend implementations and code quality for performance and maintainability.
- Debug and resolve complex backend integration issues in both production and development environments.
- Document platform architecture, API specifications, and operational runbooks.
- Monitor application performance and support incident response procedures for backend services.
This is a remote position.