Associate Collections Analyst

BILL is a rapidly growing fintech company focused on empowering businesses with innovative financial tools. The Associate Collections Analyst will be a key member of the Collections team, responsible for managing the collections lifecycle and optimizing processes to maximize revenue recovery. Responsibilities Driving the execution of both operational and strategic initiatives within the BILL Collections team Managing the complete collections lifecycle for BILL's Spend and Expense product Performing account-level reviews to identify the most effective client outreach strategies Executing plans to maximize revenue recovery Skills 0 - 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry A proven ability to learn, adapt, and train on new processes and procedures Logical and rational thinking skills with demonstrated data analysis and investigative techniques Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management Benefits 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Company Overview BILL is a developer of financial automation software for small and midsize businesses (SMBs). It was founded in 2006, and is headquartered in San Jose, California, USA, with a workforce of 1001-5000 employees. Its website is