Advanced Salesforce Administrator
About us: Divede formerly being part of AT&T is recognized as one of only four primary telecommunications providers in the United States, one of the largest telecommunications markets globally. As a recognized leader in our field, we are at the forefront of innovation in telecommunication and network development and implementation. We help individuals and organizations worldwide communicate and collaborate seamlessly across their enterprises, enhancing speed, agility, and efficiency, all delivered at scale. Position Overview: Divede is currently seeking an accomplished Advanced Salesforce Administrator with expertise in some, or all, of the following: CPQ (Configure, Price, Quote) configuration, API integration configuration, sales commission configuration, general Salesforce configuration, and/or Lightning oriented configuration. The ideal candidate, a seasoned professional, will play a pivotal role in optimizing and managing our Salesforce platform to support evolving business needs Key Responsibilities: • Perform complex Salesforce system configurations to align with dynamic business requirements. • Fine-tune and optimize existing configurations to enhance system performance and user experience. • Implement and manage advanced automation using Process Builder, Flows, and Workflow Rules, including CPQ-related processes, and integration with processes from external systems. • Identify opportunities for process improvements and automation to enhance overall operational efficiency. • Execute data migration and cleansing activities, maintaining a clean and reliable database, and ensuring data integrity and accuracy. • Manage and enhance security settings, including user roles, profiles, and permission sets. • Implement and enforce data access controls, ensuring the confidentiality and integrity of sensitive information. • Implement configurations providing for seamless integration of Salesforce with other business-critical systems, leveraging APIs. • Troubleshoot and resolve integration-related issues to maintain data consistency across platforms. • Utilize Salesforce CPQ tools to configure product bundles, pricing rules, and discount structures. • Collaborate with sales and product teams to ensure accurate and efficient quoting processes. • Implement and optimize sales commission structures within Salesforce, ensuring alignment with organizational goals. • Collaborate with finance and sales teams to accurately calculate and manage sales commissions. • Provide advanced training sessions for end-users and stakeholders on Salesforce features, including CPQ and commission-related functionalities. • Offer ongoing support to address user inquiries, troubleshoot issues, and ensure optimal system utilization. • Comfortable producing short explainer videos using provided process and app. • Track task completion and time in Divede project systems as directed. • Other responsibilities as assigned. Qualifications: • Proven experience as a Salesforce Administrator in a dynamic enterprise environment. • In-depth knowledge of Salesforce configuration, automation, and data management best practices. • Strong understanding of security models, access controls, and integration concepts, including API usage. • Proficiency in creating advanced reports and dashboards. • Excellent problem-solving skills and attention to detail. • Effective communication and collaboration skills to work with cross-functional teams and stakeholders. • Able to provide reasonably accurate estimates of effort, able to communicate status. • Apex experience is highly desirable. • Experience in configuring CPQ solutions and configuring sales commission structures is highly desirable. • Salesforce Certified Advanced Administrator credential is desirable. • Thrive in a fast-paced environment working with remote team members. What We Offer: • Competitive hourly rates and perks packages • Opportunity to work on diverse and challenging projects • Access to Salesforce training and certification programs • Career growth and advancement opportunities • A supportive and collaborative team environment • Recognition for working at a Global Telecommunications Leader If you are a passionate Salesforce Consultant looking to join a top-tier team and make an impact on innovative projects, we encourage you to apply. Join us in delivering telecommunications solutions that drive greater speed, agility, and efficiency across organizations worldwide. EEO Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Divede is committed to providing veteran employment opportunities to our service men and women. Please read Divede's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Apply tot his job