Administrative Assistant (bilingual) - Contract

Canada Life is a leading insurer in Canada, and they are seeking an Administrative Assistant to support their Disability Management Services Office. The role involves handling administrative functions related to disability claimants, including processing emails, data entry, and managing communications with clients and providers. Responsibilities Process emails and data entry Identify documents related to claims Index documents to claims Update databases of claimants, providers, suppliers Handle routine telephone inquiries Process claims for reimbursement of medical expenses Process, scan et distribute mail and prints Communicate with claimants or external providers by phone or in writing Skills Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs Excellent customer service skills Proficient user in MS Office including Outlook, Word, Excel Strong typing and data entry skills Precision and attention to detail Ability to work in a fast paced environment with changing priorities Teamwork oriented Well developed organizational and time management skills Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment Benefits The cost of submitting these checks will be covered by Canada Life. Company Overview Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is