Account Coordinator - Retail (Remote)
your impact @ starface
Starface is seeking a curious, positive, and detail-oriented Account Coordinator to join our team. In this role, youll report directly to our Senior Account Manager and serve as a shared resource for the Retail Sales team. Youll work directly with our brokers, building strong relationships, while also supporting tool, process, and project management to ensure that our Retail Sales team stays on track to meet our growth goals.
The right person for this role is someone who has experience within the mass and/or drug retail space, is positive and solution-oriented, organized and detailed, and can work independently but also brings a collaborative spirit to any challenge.
At Starface, were caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a proactive communicator and the idea of pivoting with urgency in a fast-paced, growth environment sounds... right up your alley, you may be exactly who were talking to, so please keep reading!
well count on you to
Develop a strong understanding of our retail partner landscape, products and roadmaps in order to support our Account Managers.
Build and deepen relationships with our key accounts by working closely with brokers externally as well as cross functional teams internally
Be the face of Starface with our key broker accounts, while maintaining close, proactive communication with our Account Management team
Maintain and organize all retail tools and record-keeping, including calendars, files, sales tracking reports, and any other relevant materials
Support preparation for line reviews, including creating and organizing meeting and presentation materials, and any other related tasks as needed
Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to provide feedback in further developing effective internal processes and seamless experiences for our existing, new, and future retail partners
Participate in broker/buyer calls; execute the briefing process for all retail-related creative needs, supporting retail marketing, creative, and other cross-functional teams as needed
Support Operations team in setting up all new vendor accounts: complete new Item/Vendor Set-Up forms (e.g. New SKUs, UPCs, WERCs)
Submit all relevant paperwork to onboard retailer accounts and 3rd party partners (e.g. fixture companies and field execution)
this role is for you if
You have at least 2+ years of experience in Account Coordination in a retail sales setting, specifically with mass and/or drug accounts (e.g. Target, Walmart, CVS, Walgreens)
You have experience working in a fast-paced environment and have a strong sense of proactive urgency - aka, you love to get things done
Youre positive and solution-focused - there is no challenge youre not eager to tackle
You are organized, meticulous, and dependable when it comes to detail - very little gets past you
You are an effective and clear communicator - both written and verbal
You are deeply curious about the world around you and are hungry to learn and grow in your role and in your career
You are able to work independently, but also thrive in a collaborative atmosphere and are eager to engage with colleagues across several teams
salary & benefits
The compensation range for this role is a $60,000-$70,000 base depending on level of experience, as well as bonus eligibility and company stock options.
Additional benefits include:
Access to high-quality health care options
Access to a 401k with 5% employer match eligibility
4 weeks of vacation plus up to 20 paid holidays
12 weeks paid parental leave
+ 5 days of pet-ernity leave for pet adoption
Home office & internet supplement stipend
Fully remote work environment
...and much, much more
Apply Now
Starface is seeking a curious, positive, and detail-oriented Account Coordinator to join our team. In this role, youll report directly to our Senior Account Manager and serve as a shared resource for the Retail Sales team. Youll work directly with our brokers, building strong relationships, while also supporting tool, process, and project management to ensure that our Retail Sales team stays on track to meet our growth goals.
The right person for this role is someone who has experience within the mass and/or drug retail space, is positive and solution-oriented, organized and detailed, and can work independently but also brings a collaborative spirit to any challenge.
At Starface, were caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a proactive communicator and the idea of pivoting with urgency in a fast-paced, growth environment sounds... right up your alley, you may be exactly who were talking to, so please keep reading!
well count on you to
Develop a strong understanding of our retail partner landscape, products and roadmaps in order to support our Account Managers.
Build and deepen relationships with our key accounts by working closely with brokers externally as well as cross functional teams internally
Be the face of Starface with our key broker accounts, while maintaining close, proactive communication with our Account Management team
Maintain and organize all retail tools and record-keeping, including calendars, files, sales tracking reports, and any other relevant materials
Support preparation for line reviews, including creating and organizing meeting and presentation materials, and any other related tasks as needed
Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to provide feedback in further developing effective internal processes and seamless experiences for our existing, new, and future retail partners
Participate in broker/buyer calls; execute the briefing process for all retail-related creative needs, supporting retail marketing, creative, and other cross-functional teams as needed
Support Operations team in setting up all new vendor accounts: complete new Item/Vendor Set-Up forms (e.g. New SKUs, UPCs, WERCs)
Submit all relevant paperwork to onboard retailer accounts and 3rd party partners (e.g. fixture companies and field execution)
this role is for you if
You have at least 2+ years of experience in Account Coordination in a retail sales setting, specifically with mass and/or drug accounts (e.g. Target, Walmart, CVS, Walgreens)
You have experience working in a fast-paced environment and have a strong sense of proactive urgency - aka, you love to get things done
Youre positive and solution-focused - there is no challenge youre not eager to tackle
You are organized, meticulous, and dependable when it comes to detail - very little gets past you
You are an effective and clear communicator - both written and verbal
You are deeply curious about the world around you and are hungry to learn and grow in your role and in your career
You are able to work independently, but also thrive in a collaborative atmosphere and are eager to engage with colleagues across several teams
salary & benefits
The compensation range for this role is a $60,000-$70,000 base depending on level of experience, as well as bonus eligibility and company stock options.
Additional benefits include:
Access to high-quality health care options
Access to a 401k with 5% employer match eligibility
4 weeks of vacation plus up to 20 paid holidays
12 weeks paid parental leave
+ 5 days of pet-ernity leave for pet adoption
Home office & internet supplement stipend
Fully remote work environment
...and much, much more
Apply Now