Zoho Functional Analyst

Location: Remote Title: Zoho Functional Analyst Type: Full-Time Requirement: Highly fluent in English and Spanish Who we Are InterConnecta is a leading global Zoho consulting services optimizer and a Zoho Advanced Partner. For more than a decade, we’ve helped academic institutions, government agencies, and non-profit organizations; as well as small, mid-sized, and large businesses in many industries around the world to connect and optimize their workflows in the cloud with Zoho. Job Description We are currently looking for a Functional Analyst to join our team. Previous experience in business process analysis applied to Cloud technology or CRM solutions will be valued. Qualifications Basic Qualifications • 2 years minimum of experience in working with Zoho. • Bachelor’s degree or equivalent work experience. • Excellent oral and written English skills. • Basic knowledge of relational database structures. • Basic knowledge of Web Services and web API concepts (not at a development level). Preferred Qualifications • Meet with customers in order to collect information about their business processes, providing solutions and suggesting potential actions based on their requirements. • Translate business and process requirements into technical and configuration tasks specific to our software solutions. • Configure business applications following best practices, available documentation, and guidance from other team members. • Share technical requirements with the development team while staying in communication with Project Coordinators and Account Managers. • Create documents such as process flowchart diagrams, business requirement summaries, etc. Availability Requirements • 40 hours per week, distributed Monday to Friday during office hours. • Flexibility of schedules. • You will be required to work on some local holidays, but will be able to request time off on those days if needed. Benefits • By joining InterConnecta, you will be part of a horizontal and multicultural organization, where everyone is treated equally. • Remote work for healthy work/life balance. • Paid holidays and personal/sick time. • Maternity and paternity leave. • Possible other benefits based on location. Compensation: Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. Equal Employment Opportunity InterConnecta is an Equal Opportunity Employer. No one will be discriminated against because of their differences, such as age, disability, race, creed, ethnicity, gender, genetics, marital or family status, religion or any other basis as protected by law. InterConnecta is committed to providing veteran employment opportunities to our service people. Apply tot his job