ZipRecruiter is hiring: Technical Writer in San Antonio

Remote Full-time
Job DescriptionJob DescriptionBridgePhase is a software engineering company focused on designing, building, securing, and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are dedicated to supporting the Air Force’s commitment to cyber dominance by delivering innovative software services that elevate communication, compliance, and technical clarity across mission systems. Our goal is to be a trusted partner in advancing operational readiness by ensuring the accurate, timely, and accessible documentation of critical technical solutions.We’re looking for a skilled Technical Writer to join our team supporting the U.S. Air Force’s Unified Platform software factory in San Antonio. In this role, you will be responsible for developing and maintaining a wide range of technical documentation, from system architecture and user manuals to cybersecurity compliance artifacts and knowledge base content. You’ll collaborate closely with software engineers, cybersecurity professionals, DevSecOps teams, and mission stakeholders to translate complex technical information into clear, concise, and actionable documentation that supports system sustainment and mission understanding.We are hiring for both fully remote positions and hybrid roles based in San Antonio, TX. Candidates local to San Antonio should expect a mix of onsite and remote work as part of a hybrid schedule.In this position, you can expect to:Develop, edit, and maintain technical documents including system documentation, standard operating procedures (SOPs), user guides, training materials, and security accreditation artifacts.Collaborate with engineers, cybersecurity SMEs, and program managers to gather source material, conduct interviews, and verify technical accuracy.Translate complex technical into clear, readable content for a variety of audiences, including cyber operators, mission users, and leadership.Support the development of security documentation in accordance with Risk Management Framework (RMF), NIST SP 800-53 controls, and DoD compliance standards.Maintain version control and organize documentation repositories to ensure consistency and traceability across updates.Assist in the creation of briefings, diagrams, and technical visuals that support documentation and knowledge transfer.Apply plain principles and ensure adherence to documentation standards and formatting requirements.Contribute to continuous improvement of documentation processes, templates, and collaboration tools.As with any evolving technical environment, documentation needs will grow and shift with the mission. We seek writers who are flexible, proactive, and passionate about making complex information accessible.Experience and Qualifications:3+ years of experience in technical writing or related roles supporting IT, cybersecurity, or software engineering projects which utilize Agile delivery methodologies.Strong understanding of documentation best practices, including structure, clarity, and accuracy for technical and non-technical audiences.Experience supporting programs within the DoD, Intelligence Community, or other federal agencies, ideally with exposure to RMF, NIST, and STIG compliance.Experience using Jira to manage security tasks, track issues, and support agile workflows across cross-functional teams.Proficiency with documentation tools such as Microsoft Word, SharePoint, etc.Familiarity with technical environments including cloud services, DevSecOps, cybersecurity frameworks, or system architecture.Excellent communication, organization, and collaboration skills.Active secret clearance is required, with TS/SCI .B.A./B.S. in English, Communications, Technical Writing, or a related field—or equivalent experience.If you're passionate about bridging the gap between technology and mission understanding, and you're eager to support defense through strong documentation, we want to hear from you. We value writers who are curious, organized, and mission-minded.About Our Company:At BridgePhase, our values shape our culture and guide our actions. We act with integrity, honesty, and respect, earning trust and fostering collective success. We are critical thinkers and problem solvers, driving innovation and positive disruption to solve hard challenges at speed and scale. Our work is characterized by courage, compassion, commitment, and teamwork. We apply disciplined engineering principles and a proven agile approach that deliver flexible, simplified, durable and performant solutions that drive continuous improvement and have lasting impact and sustained value. Additionally, we invest in our communities through strategic charitable initiatives, empowering our employees to make meaningful contributions to causes they are passionate about.Our Benefits:We pride ourselves on providing top-tier benefits that rival those found in larger organizations. Below are some of the perks our team enjoys:Competitive compensation based on experienceFlexible PTO planPaid Sick Leave100% Paid Paternal Leave (16 weeks Maternity, 6 weeks Paternity)401k plan with 6% employer matching (zero vesting period)Excellent health, dental, and vision benefitsProfessional development budget that can be used for certifications and trainingPaid community service daysPowered by JazzHRzJdJrYHnY6
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