Safety Management System (SMS) Manager- Technical Operations
About the position Responsibilities • Own the implementation and continuous improvement of United's Safety Management System (SMS) within the Technical Operations division. • Lead the development, implementation, and sustainability of SMS, Human Factors, and safety/compliance programs. • Investigate safety and regulatory non-compliance events, resolve systemic hazards, and lead change management assessments. • Perform root cause analysis and implement risk mitigation strategies to prevent recurrence. • Integrate SMS data with sources like Line Operational Safety Audits (LOSA) and Tech Ops Safety Action Programs (TSAP) to support the Continuous Surveillance and Safety System (CASS). • Act as the primary SMS Tech Ops liaison, engaging with industry forums and the FAA CMO on SMS matters. • Mentor and train team members to ensure compliance and understanding of SMS principles. Requirements • Bachelor's degree in aviation or engineering or four years of technical operations experience. • Five years of experience in maintenance inspection of commercial aircraft. • Solid understanding of FAA regulations, United policies, root cause analysis, and collaboration with business partners. • Excellent communication skills, with the ability to present reports to both FAA and United leaders. • Legal authorization to work in the U.S. without sponsorship. • Reliable and punctual attendance is crucial. Nice-to-haves • FAA Airframe and Powerplant license (A&P) • ISO certification(s) (e.g., ISO 9001, ISO 14001, ISO 45001) or experience working within ISO-certified environments. • Five years of experience in maintenance inspection, focusing on commercial aircraft, automotive, or manufacturing industries. Benefits • Medical, dental, vision, life, accident and disability insurance • Parental leave • Employee assistance program • Commuter benefits • Paid holidays • Paid time off • 401(k) plan with employee and company contribution opportunities • Flight privileges Apply tot his job