WPS - Workplace Services Consultant - TeamSuccess LLC DBA HiEd Success

WPS Consultant (TX, US or Remote)We are seeking a highly skilled and experienced WPS (Workplace Services) Consultant to join our dynamic team. In this role, you will be a subject matter expert responsible for designing, implementing, and managing our end-user computing environment for our client. You will also be a key driver of innovation, constantly seeking out new technologies and strategies to enhance our digital workplace.Strategic Roadmap Development:Create, own, and maintain the strategic roadmap for all Workplace Services, including hardware (desktops, laptops, mobile devices) and software estates.Define and manage the complete lifecycle for all EUC assets, planning for technology refreshes, version upgrades, and decommissioning.Align the EUC roadmap with broader IT and business objectives, ensuring future scalability and efficiency.Technical Expertise and Leadership:Serve as a subject matter expert on a wide range of EUC technologies, including: Monitoring and User Experience Analytics:Experience with tools like Nexthink to monitor and improve the end-user experience.Endpoint Management: SCCM, Microsoft Intune, Airwatch, and other UEM solutions.Virtualization: Design, deployment, and maintenance of VDI environments.Productivity and Collaboration: Deep knowledge of the Microsoft 365 suite.Service Management: Expertise in using and optimizing ServiceNow for incident, request, and asset management.Provide technical leadership and mentorship to junior team members.Vendor and Assed Management: Manage relationships with key vendors for hardware, software, and services.Oversee the IT asset lifecycle, from procurement to disposal, in line with the defined roadmap.Innovation and Continuous Improvement: Drive a culture of innovation and continuous improvement within the EUC team.Identify and evaluate emerging technologies, and make recommendations for their adoption.Lead initiatives to optimize and enhance existing EUC services.Architectural Design Implementations: Lead the design and implementation of comprehensive EUC solutions, focusing on Microsoft 365, Azure, and Exchange Online.Architect and manage migrations from on-premise systems to cloud-based solutions (e.g., O365, Exchange Online).Develop and maintain architectural standards and documentation for the EUC environment.Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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