[Work From Home] Digital Print Specialist / Center Associate Â
Join a culture of excellence and collaboration. We are looking for a Digital Print Specialist / Center Associate  The UPS Store #0584  Charlottesville, VA! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.   Job title: Digital Print Specialist / Center Associate
Company: The UPS Store #0584
Job description: The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.
RESPONSIBILITIES
 Understands and fulfills the needs of walk-in customers and telephone/email inquiries
 Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
 Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
 Takes ownership of customers packing, shipping, and/or print problems and offers viable solutions
 Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
 Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
 Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
 Operates all equipment, software, and devices in an expert fashion and is willing to teach others
 Prioritizes and optimizes the work load to streamline the production flow
 Frequently multi-tasks while maintaining extreme attention to detail and high quality control
 Maintains a clean, organized, and safe working environment
 May open and/or close the store and perform end-of-day accounting, etc.
 Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
 Performs other duties as assigned
QUALIFICATIONS
 High school diploma or GED required
 One year of customer service experience required (more preferred)
 One to two years of experience or a two-year degree in graphic design or a related field
 Strong computer skills, including Microsoft Office and Adobe Suites
 Knowledge and application of printing concepts
 Good communication and people skills
 Strong analytical and math skills
 Highly organized and detail oriented
 Good project and time management skills
 Able to work and complete tasks independently in a quick turn environment
 Able to work collaboratively
 High energy level
 Prompt, reliable, and responsible
 Able to lift 40+ pounds
Expected salary:
Location: Charlottesville, VA
Job date: Sun, 28 Aug 2022 22:49:45 GMT
Apply for the job now! Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
Company: The UPS Store #0584
Job description: The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.
RESPONSIBILITIES
 Understands and fulfills the needs of walk-in customers and telephone/email inquiries
 Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
 Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
 Takes ownership of customers packing, shipping, and/or print problems and offers viable solutions
 Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
 Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
 Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
 Operates all equipment, software, and devices in an expert fashion and is willing to teach others
 Prioritizes and optimizes the work load to streamline the production flow
 Frequently multi-tasks while maintaining extreme attention to detail and high quality control
 Maintains a clean, organized, and safe working environment
 May open and/or close the store and perform end-of-day accounting, etc.
 Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
 Performs other duties as assigned
QUALIFICATIONS
 High school diploma or GED required
 One year of customer service experience required (more preferred)
 One to two years of experience or a two-year degree in graphic design or a related field
 Strong computer skills, including Microsoft Office and Adobe Suites
 Knowledge and application of printing concepts
 Good communication and people skills
 Strong analytical and math skills
 Highly organized and detail oriented
 Good project and time management skills
 Able to work and complete tasks independently in a quick turn environment
 Able to work collaboratively
 High energy level
 Prompt, reliable, and responsible
 Able to lift 40+ pounds
Expected salary:
Location: Charlottesville, VA
Job date: Sun, 28 Aug 2022 22:49:45 GMT
Apply for the job now! Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now