[Work From Home] Call Center Agent (100% Remote) US ONLY
Shape the future with us at workwarp. We need a Call Center Agentus ONLY! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary. Â Â About the job Call Center Agent (100% Remote) US ONLY
JOB OVERVIEW:
 Customer Care Representative Full-Time
 Reports to Customer Care Team Lead
 100% Remote work from home!
RESPONSIBILITIES:
 Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs)
 Delivers quality customer satisfaction with every contact
 Meets key individual productivity metrics in line with department goals
 Displays understanding and follow through with policies and guidelines
 Communicate to management regarding issues
 Other duties as assigned
SKILLS:
 Strong verbal and written communication skills
 Fast typing speed (at least 50 wpm or above)
 Tech-savvy and a fast learner
 Customer-focused
 Ability to work under stress to achieve targets
 Previous experience with Zendesk is a plus
 College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS:
 A desktop or laptop (2015 or newer, Mac or PC)
 A voice-capable headset, and a webcam to carry out training and work duties.
 Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom.
 A (non-public) dedicated workspace that is free from noise or distraction Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
JOB OVERVIEW:
 Customer Care Representative Full-Time
 Reports to Customer Care Team Lead
 100% Remote work from home!
RESPONSIBILITIES:
 Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs)
 Delivers quality customer satisfaction with every contact
 Meets key individual productivity metrics in line with department goals
 Displays understanding and follow through with policies and guidelines
 Communicate to management regarding issues
 Other duties as assigned
SKILLS:
 Strong verbal and written communication skills
 Fast typing speed (at least 50 wpm or above)
 Tech-savvy and a fast learner
 Customer-focused
 Ability to work under stress to achieve targets
 Previous experience with Zendesk is a plus
 College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS:
 A desktop or laptop (2015 or newer, Mac or PC)
 A voice-capable headset, and a webcam to carry out training and work duties.
 Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom.
 A (non-public) dedicated workspace that is free from noise or distraction Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now