[Work From Home] Bilingual Member Experience Representative
Position at a Glance:Company: WorkwarpLocation: RemotePosition: Bilingual Member Experience Representative - RemoteStart Date: Immediate openings availableCompensation: a competitive salary  American Logistics Values
Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork.
About the Job
As a Member Experience Rep, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:
 Receive inbound calls and make outbound service calls, assess the customerÂs transportation needs, and assist appropriately
 Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
 Deliver a simple customer experience with every interaction
 Trouble-shoot and problem solve situations that may be outside standard procedures
 Become a knowledge expert
Shifts: We are currently hiring for all shifts. Full-time and Part-time available. Preference will be given to those who are available for early mornings, evenings and weekends.
Requirements
American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
 Ability to demonstrate strong communication and interpersonal skills
 Basic software and web knowledge, and the ability to pick up new technology quickly
 Work well with others, and be willing to help team members
 Ability to problem solve
 High attention to detail
 Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
WhatÂs in it for You
 Work-life balance  We offer set schedules that are flexible
 Potential for advancement within the organization
 Benefit Package that includes:
 Medical insurance
 Dental insurance
 Vision insurance
 Company paid life insurance
 Company paid disability insurance
 Paid Holidays
 Paid Time Off
 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
 $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees feedback and ideas, and view them as critical to our success.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 Â 40 per week
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Flexible schedule
 Health insurance
 On-the-job training
 Paid time off
 Referral program
 Vision insurance
 Work from home
Shift:
 Day shift
 Evening shift
 Morning shift
 Night shift
 Overnight shift
Work Location: Remote Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork.
About the Job
As a Member Experience Rep, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:
 Receive inbound calls and make outbound service calls, assess the customerÂs transportation needs, and assist appropriately
 Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
 Deliver a simple customer experience with every interaction
 Trouble-shoot and problem solve situations that may be outside standard procedures
 Become a knowledge expert
Shifts: We are currently hiring for all shifts. Full-time and Part-time available. Preference will be given to those who are available for early mornings, evenings and weekends.
Requirements
American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
 Ability to demonstrate strong communication and interpersonal skills
 Basic software and web knowledge, and the ability to pick up new technology quickly
 Work well with others, and be willing to help team members
 Ability to problem solve
 High attention to detail
 Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
WhatÂs in it for You
 Work-life balance  We offer set schedules that are flexible
 Potential for advancement within the organization
 Benefit Package that includes:
 Medical insurance
 Dental insurance
 Vision insurance
 Company paid life insurance
 Company paid disability insurance
 Paid Holidays
 Paid Time Off
 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
 $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees feedback and ideas, and view them as critical to our success.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 Â 40 per week
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Flexible schedule
 Health insurance
 On-the-job training
 Paid time off
 Referral program
 Vision insurance
 Work from home
Shift:
 Day shift
 Evening shift
 Morning shift
 Night shift
 Overnight shift
Work Location: Remote Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now