VP, Client Implementations
WORK ENVIRONMENT:
We are a remote first company with the exception of a few positions being onsite in our designated locations. The positions which are remote you will need to be able to travel a few times a year. You may be required at times to visit client sites or attend meetings at designated locations with your team members.
POSITION SUMMARY:
We are seeking an experienced and strategic Vice President, Client Implementations to lead implementation for our organization. This role will oversee the delivery of a variety of client implementations —ranging from digital product launches to full core conversions— with a particular emphasis on Core implementations and enterprise-scale deployments. You will lead a team of implementation consultants, project managers, and subject matter experts to ensure flawless delivery, operational excellence, and high customer satisfaction. You’ll be a driving force behind continual process improvement, scalability, and team performance across all implementations.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Strategic Leadership: Own and drive the strategy and execution of all client implementation projects.
• Lead the planning, delivery, and support of new client onboarding initiatives across all product lines, with special focus on Digital and Core implementations.
• Act as an executive sponsor and escalation point for complex client engagements.
• Operational Oversight: Establish, refine, and scale implementation methodologies, tools, and best practices across the organization.
• Monitor project performance metrics to ensure successful delivery on scope, schedule, and budget.
• Continuously identify areas for improvement in workflows, processes, tooling, and resource allocation.
• Team & Talent Management: Build, inspire, and lead a high-performing cross-functional team of implementation consultants and project managers.
• Define team objectives, performance goals, and development plans aligned with organizational priorities.
• Foster a culture of accountability, client advocacy, collaboration, and operational excellence.
• Client Engagement & Satisfaction: Ensure clients receive white-glove onboarding experiences that reflect Nymbus' premium service culture.
• Regularly interface with client stakeholders to ensure alignment on expectations, deliverables, and timelines.
• Champion a proactive approach to issue resolution, change management, and long-term client success.
QUALIFICATIONS
• 10+ years of experience in professional services, client onboarding, or implementation management, preferably within fintech, core banking, or enterprise SaaS.
• Demonstrated leadership of large-scale Core banking implementations (e.g., Deposits, Loans, GL).
• 5+ years of people management experience, including leading multi-disciplinary and geographically distributed teams.
• Proven ability to scale delivery organizations and implement standardized, efficient, and client-centric processes.
• Expertise in project governance frameworks and tools such as Smartsheet, Jira, Confluence, or similar platforms.
• Experience with core banking systems, digital banking platforms, and third-party fintech integrations.
• PMP, Agile, or equivalent project management certifications preferred.
• Deep understanding of financial services operations and regulatory landscapes.
• Strong executive presence with excellent communication, negotiation, and problem-solving skills.
SALARY & BENEFITS:
• Annual Salary
• Annual Cash Bonus and Equity Options commensurate with the role level and experience
• 100% Remote
• Robust 401(k) plan with company match
• Insurance - Health, Dental and Vision
• Flexible Paid Time Off
Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!
Let’s Go!
Apply Now
Apply Now
We are a remote first company with the exception of a few positions being onsite in our designated locations. The positions which are remote you will need to be able to travel a few times a year. You may be required at times to visit client sites or attend meetings at designated locations with your team members.
POSITION SUMMARY:
We are seeking an experienced and strategic Vice President, Client Implementations to lead implementation for our organization. This role will oversee the delivery of a variety of client implementations —ranging from digital product launches to full core conversions— with a particular emphasis on Core implementations and enterprise-scale deployments. You will lead a team of implementation consultants, project managers, and subject matter experts to ensure flawless delivery, operational excellence, and high customer satisfaction. You’ll be a driving force behind continual process improvement, scalability, and team performance across all implementations.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Strategic Leadership: Own and drive the strategy and execution of all client implementation projects.
• Lead the planning, delivery, and support of new client onboarding initiatives across all product lines, with special focus on Digital and Core implementations.
• Act as an executive sponsor and escalation point for complex client engagements.
• Operational Oversight: Establish, refine, and scale implementation methodologies, tools, and best practices across the organization.
• Monitor project performance metrics to ensure successful delivery on scope, schedule, and budget.
• Continuously identify areas for improvement in workflows, processes, tooling, and resource allocation.
• Team & Talent Management: Build, inspire, and lead a high-performing cross-functional team of implementation consultants and project managers.
• Define team objectives, performance goals, and development plans aligned with organizational priorities.
• Foster a culture of accountability, client advocacy, collaboration, and operational excellence.
• Client Engagement & Satisfaction: Ensure clients receive white-glove onboarding experiences that reflect Nymbus' premium service culture.
• Regularly interface with client stakeholders to ensure alignment on expectations, deliverables, and timelines.
• Champion a proactive approach to issue resolution, change management, and long-term client success.
QUALIFICATIONS
• 10+ years of experience in professional services, client onboarding, or implementation management, preferably within fintech, core banking, or enterprise SaaS.
• Demonstrated leadership of large-scale Core banking implementations (e.g., Deposits, Loans, GL).
• 5+ years of people management experience, including leading multi-disciplinary and geographically distributed teams.
• Proven ability to scale delivery organizations and implement standardized, efficient, and client-centric processes.
• Expertise in project governance frameworks and tools such as Smartsheet, Jira, Confluence, or similar platforms.
• Experience with core banking systems, digital banking platforms, and third-party fintech integrations.
• PMP, Agile, or equivalent project management certifications preferred.
• Deep understanding of financial services operations and regulatory landscapes.
• Strong executive presence with excellent communication, negotiation, and problem-solving skills.
SALARY & BENEFITS:
• Annual Salary
• Annual Cash Bonus and Equity Options commensurate with the role level and experience
• 100% Remote
• Robust 401(k) plan with company match
• Insurance - Health, Dental and Vision
• Flexible Paid Time Off
Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!
Let’s Go!
Apply Now
Apply Now