Virtual Dental Receptionist / Treatment Follow Up Specialist
We are looking for a patient focused individual whos committed to delivering a personal touch, reliable and detail oriented to support our team remotely. This person must have experience in dental administration and thrive in a fast paced environment. Key Responsibilities: Follow up with patients who have not scheduled treatment and be able to clearly explain the treatment to them. Schedule and reschedule appointments using Open Dental Communicate effectively with patients regarding treatment plans, insurance, and appointments Maintain accurate and up-to-date patient records Complete appointment confirmation calls for patients with upcoming appointments Support other front office tasks as needed Requirements: Minimum 1 year of experience in a dental front office role (virtual or in-office) Dental Terminology and Procedures Proficiency with dental practice management software, Open Dental Required Strong understanding of dental insurance and billing procedures Excellent communication and customer service skills Tech-savvy and comfortable working with digital tools and remote systems Highly organized and self-motivated with the ability to work independently HIPAA compliance knowledge Preferred Qualifications: Experience working remotely in a dental or medical office Bilingual (Spanish/English) is a plus Knowledge of teledentistry tools and virtual patient coordination What We Offer: Competitive hourly rate based on experience Flexible scheduling Work-from-home convenience Supportive and collaborative virtual team environment Apply tot his job