Virtual Assistant for COO | Email Coordination, Deposit Verifications, & POS Reporting (U.S. Hours) - Contract to Hire

Remote Full-time
A North America–based, fast-growing operator of 19 express car wash locations across Illinois, Georgia, and South Carolina is seeking a highly organized and accountable Virtual Assistant to support our Chief Operating Officer and corporate team with daily operational coordination and communication tasks.

We’re looking for someone who thrives in a support role, can manage multiple priorities without constant follow-up, and knows how to keep communication moving across a multi-site business.

Key Responsibilities:

• Email Monitoring & Coordination:

Check and manage several internal mailboxes daily (minimum once per day, ideally twice)

Forward or escalate inquiries to the appropriate location or corporate leader

Ensure all customer-facing and internal inquiries are acknowledged and routed promptly—no dropped balls

• Deposit Verifications (Mon–Fri):

Every Monday and Friday between 3:00 PM and 5:00 PM CST, verify cash deposit forms and attached receipts from all 19 sites

Flag any missed submissions or discrepancies to the correct team members

• Daily POS Reporting:

Access our cloud-based POS system to pull daily car counts, memberships, and sales

Summarize and send clear daily reports to the operations team

• Additional Administrative Tasks:

Centralized ordering via Amazon and other platforms

Light vendor coordination (occasional follow-up or scheduling)

Participation in scheduled check-ins or coordination meetings as needed

What We’re Looking For:

• Strong written English and professional tone

• Experience supporting executive-level roles or field operations

• Highly detail-oriented and process-driven

• Able to self-manage and stay on top of recurring responsibilities

• Technically fluent with tools like Google Workspace, shared drives, and cloud-based reporting systems

• Located in a compatible time zone (North, Central, or South America preferred)

• Must be available during U.S. Central Time business hours, especially between 3:00 PM–5:00 PM CST Monday through Friday

Hours & Commitment:

• 25–30 hours per week

• Schedule is flexible, but consistency is key—especially with email checks and weekday deposit coordination

About Us:

We’re a growing multi-site car wash company that values clarity, responsiveness, and operational excellence. This is a role for someone who wants to be embedded in the day-to-day heartbeat of a busy organization and enjoys playing the glue role behind the scenes. If you’re structured, dependable, and ready to own a lane—you’ll thrive here.

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