Virtual Assistant - Customer Success – Entry Level (No Experience Required)
Virtual Assistant - Customer Success – Entry Level (No Experience Required): Engage with customers through chat, providing prompt and friendly assistance. Address inquiries, resolve issues, and guide users with product knowledge. Collaborate with team members to enhance customer satisfaction. Maintain accurate records of interactions and feedback. Adapt to diverse customer needs with empathy and patience. Utilize problem-solving skills to ensure positive experiences. Embrace continuous learning and development opportunities. Contribute to a supportive and dynamic team environment. What you will be doing:Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. Contract length:No fixed term. Rate:$35 per hour. Skills/background needed:Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection. Hours per week:10 + hours a week. Location: Remote work online (United States preferred). Live chat support workers are in huge demand worldwide right now. If you can start right away please apply below. Apply tot his job