Video Session Moderator

Guide participants through live video collection sessions for AI training datasetsWe're expanding our AI data collection operations across the Americas and need skilled moderators to conduct live video sessions with participants. You'll guide people through technical setup, coordinate video calls, and ensure smooth data collection for advanced AI training projects.What You'll Do DailyLive Session ModerationConduct 4-6 video sessions per day with individual participants (45 minutes each)Guide participants through technical setup including remote desktop access and browser configurationModerate structured interview sessions where participants answer simple questions on cameraHandle real-time troubleshooting for video, audio, and software issuesTechnical Support & CoordinationHelp participants install and configure Amazon DCV remote desktop softwareCoordinate Microsoft Teams video calls and screen sharingWalk participants through browser setup and camera/filter configurationsResolve technical issues quickly to maintain session flowParticipant ManagementSchedule video sessions with participants across North and South American timezonesSend pre-session instructions and collect required information (headshots, IP addresses)Provide friendly, professional guidance to ensure participants feel comfortableManage session logistics and ensure all data collection requirements are metQuality Control & DocumentationVerify technical requirements are met before sessions beginEnsure video quality and audio clarity meet project standardsDocument any technical issues or participant feedbackMaintain detailed session logs for quality trackingWork Structure & CompensationSchedule: Flexible American timezone hours with 4-6 sessions per day Session Duration: 45 minutes per participation Work Type: Remote freelance position with potential for long-term engagementGrowth Opportunities:Potential to lead training for other moderatorsOpportunity to expand into other data collection projectsFlexible scheduling with consistent daily workYour moderation directly enables the collection of high-quality video datasets that train AI systems for advanced computer vision applications. You'll be instrumental in ensuring smooth data collection processes that support breakthrough AI research and development.Ready to help build the datasets powering tomorrow's AI technology?We're looking for patient, technically-minded moderators who can create excellent participant experiences while maintaining high data quality standards.What You Bring to the RoleTechnical Support Experience1-2 years experience in customer support, technical support, or video conferencing rolesComfortable troubleshooting common software and browser issuesExperience with remote desktop applications and video calling platformsBasic understanding of networking, cameras, and audio setupCommunication ExcellenceExcellent English communication with clear, patient speaking styleAbility to explain technical processes to non-technical participantsProfessional demeanor and friendly approach to customer interactionExperience guiding people through step-by-step technical proceduresVideo Session SkillsComfortable conducting live video calls with strangersAbility to manage multiple participants and coordinate schedulesExperience with video conferencing platforms (Teams, Zoom, etc.)Good troubleshooting instincts for real-time technical problemsWork Style & SetupReliable high-speed internet and professional workspace for video callsAvailable for flexible scheduling across American business hoursSelf-directed with ability to manage multiple concurrent sessionsDetail-oriented approach to following session protocols and documentation

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