Veterinary Associate Relations Specialist

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.BluePearl Pet Hospital is hiring for a Veterinary Associate Relations Specialist for our Central Division! Under the direction of the Director of P&O, the Veterinary Associate Relations Specialist is primarily responsible for advising and guiding managers, advocating our associates, and effectively resolving issues. Working to create a consistent experience for our associates, this role will also administer P&O policies and procedures, provide applicable training and education, conduct investigations, research and analyze data pertaining to P&O, implement programs to increase associate satisfaction, and help identify and analyze any associate relations issues and possible resolutions. As the Associate Relations Specialist, you will: Handle routine P&O inquiries related to policies, procedures, and refer complex matters to appropriate management staff.Provide advice and guidance on associate relations issues, conduct investigations, facilitate conflict resolution where necessary, and attend meetings when requested or required.Consistently audit, train, and ensure compliance with specific state wage and hour law requirements and applicable regulations.Ensure consistent application of P&O policies for assigned hospitals and markets.Document and track all associate relations cases using electronic data tracking system.Serve as the initial contact and liaison for intake and assessment of associate complaints.Conduct initial interviews and gather information for associate relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate P&O staff when additional investigation is required.Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives. This also includes ensuring proper workplace postings are updated and posted according to applicable federal, state, and local laws.Responds to external requests for information, including unemployment claims, gathering data for subpoenas, etc.Conducts surveys, interviews, and other research related to P&O policies as required; collects information and reports results Director, P&O.Maintains knowledge and understanding of laws and regulations related to federal, state, and local employment laws; EEO, labor relations, and human resources.Assists with preparation of plans, policies, documents, and reports including EEO-1, organizational charts, and associate handbooks.Assists with preparation of documents and records required for meetings, and meetings with associates.Performs other duties as assigned.Education/Experience: Bachelor's degree, preferably in human resource management or related field or equivalent combination of education, training and experience.5+ of experience in related field.SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) credential preferred.Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options.Parental leave benefitsFlexible work schedules401k and retirement planningTime to reset, rewind, and reflect through our paid time off and floating holiday plansA regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environmentWe promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.



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