Vendor Manager - Legal Network

Remote Full-time
Job Title: Vendor Manager - Legal Network

Location: New Jersey-based or Remote (with ability to travel as needed)

Salary Range: $70,000 - $95,000 (depending on experience)

Reports to: Director – Legal Network

We are seeking a highly motivated and experienced Vendor Manager to join our Legal Network team. The ideal candidate will have direct experience with a multi-state collection law firm and will serve as a crucial link between our company and our law firms. This role involves managing internal projects, cultivating positive relationships, and ensuring compliance with company standards.

Key Responsibilities:
• Serve as a liaison between the company and our law firms, understanding their challenges and aspirations to build strong partnerships.
• Manage internal projects by collaborating with internal teams and network firms, reporting on success and progress.
• Prioritize teamwork and team success in all activities.
• Cultivate positive working relationships with each off-site firm.
• Assist in negotiating contracts with firms.
• Assess firm performance against key performance indicators and ensure firms meet their contractual obligations.
• Ensure compliance with company standards.
• Resolve firm issues and maintain accurate records.
• Evaluate firm services and provide clear, actionable feedback.
• Assist with resolving firm complaints.
• Establish and monitor intricate performance metrics.
• Seek feedback from various departments and firms to refine strategies and enhance value.
• Identify, assess, and mitigate firm-related risks to protect the company.
• Manage the entire firm lifecycle from selection, onboarding, and offboarding.
• Collect and analyze firm data to identify trends, opportunities for improvement, and cost savings.
• Perform other duties as required.

Qualifications:
• Excellent communication skills.
• Strong project management skills.
• Ability to establish positive relationships with firms, agencies, and coworkers.
• Superior problem-solving skills.
• Understanding of modern office practices.
• Minimum of 3 years of experience in the industry, with experience at a multi-state, large collection law firm.

Apply Now

Apply Now

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