Urgently Require Learning & Development Specialist in USA
Job title: Learning & Development Specialist
Company: Gannett
Job description: Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on via . Job postings directing you to complete an application on other external sites may not be valid.
To connect with us, visit
The Learning & Development Specialist is the responsible for facilitating and leading training and skill development programs that support the competencies of employees and the achievement of company objectives. Training and skill development programs include the onboarding and continued development of the post sales organization centering on client success, management & leadership, product, and systems capabilities. Has digital acumen and working knowledge of digital and social media marketing applications such as Google AdWords & Bing Ad Center, Google Analytics, Facebook, Display, and Google My Business. Travel required. Position can be on-site or telecommuting.
About Your Responsibilities:
Strong proficiency in customer relationship management and online search and display advertising techniques are required. This role will facilitate teaching our post sales organization employees communication skills both written and verbal. This role will evaluate Post Sales Team members client and seller calls for coaching and improvement. This role will be responsible for the upskilling of all soft skills across the post sales organization.
This role will require travel to meetings across the United States.
The candidate must be flexible and able to multitask across a variety of job duties, including:
knowledge in Instructional Design, to design and develop learning interventions that support enhanced soft skill delivery. Solutions may include:I
Instructor led programs
Role plays
Simulations
Activities and job aidsOrganize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials
Partner with service leadership to conduct a performance analysis to discover and analyze performance gaps; plan for future improvements, design and develop solutions to close performance gaps
Maintain current courseware by ensuring the latest content is reflected, as well as developing training solutions for ad hoc projects
Identify and assess training needs of employees through surveys, interviews with employees, focus groups, and/or consultation with managers and supervisors, instructors or customer representatives
Monitor, evaluate and record training activities and program effectiveness
Evaluate training materials prepared by other teams and organizations, such as product launch materials, outlines, text, and handouts
Other duties as assigned
Accountabilities:
Learning & Development specialist will work with cross functional teams across the organization to conduct needs analysis, define learning objectives and become a subject matter expert while working with the following groups. Note: This role may require the employee to work with any team across the organization including external vendors as needed.
Post Sales Teams
Client Success Managers
Digital Presence Managers
Product Fulfillment Teams
Sales Operations & Training
Human Resources
About You:
Excellent at soft skills and ability to coach employees in this area
Ability to quickly master business process, marketing and technology concepts
Excellent presentation, writing, and communication skills
Ability to consult and collaborate to design and deliver meaningful solutions
Demonstrated expertise in customer relationship management
Ability to work efficiently with quick turnaround and tight deadlines
Desire to grow in knowledge of new and advanced instructional design skills and business acumen
Ability to work with cross functional teams with a solution-oriented approach
Attention to detail a must
Thrive in a team-oriented environment
Advanced capabilities to effectively manage digital advertising campaigns ?Search, Display, SEO, Marketing Management Systems etc.
Demonstrated expertise with digital marketing publishing systems & processes
Ability to travel
Demonstrated proficiency in standard curriculum development tools, including, but not limited to:
PowerPoint
MS Word
MS SharePoint
Various graphics editing tools
Key Competencies
Talent Development
Coaching for Soft Skills including call evaluation, grading, and coaching
In-depth knowledge of soft skills training
Ability to teach and motivate employees on mastering their current role/position
Creative thinker and problem solver
Be a pillar for company culture
Organization
Able to manage time and prioritize multiple tasks in a fast-paced environment
Organize tasks, deliverables and meet commitments on time
Analytical Thinking
Capable of interpreting data and making recommendations to improve employee performance
Quickly identify the symptoms and underlying cause of problems
Business Process and Technology Acumen
Capable of quickly mastering business processes
Ability to master technology solutions
Conflict Management
Good at focused listening
Can find common ground and explains differing viewpoints comprehensively
Qualifications
Bachelor's Degree in General Business, Economics, Finance, Marketing, Advertising, Public Relations, Journalism or English
2+ years? working in a post-sales learning & development function; experience with digital media sales preferred.
2+ years? experience using/instructing a CRM, preferably Salesforce.com
#LI- REMOTE
The annualized base salary for this role will range between $38,700 and $80,550. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals? application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.?s Recruitment Department at [email protected].
Other details
Job Family Program & Project Management
Job Function Program Management
Pay Type Salary
United States
Virtual
Expected salary: $38700 - 80550 per year
Location: USA
Apply Now
Company: Gannett
Job description: Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on via . Job postings directing you to complete an application on other external sites may not be valid.
To connect with us, visit
The Learning & Development Specialist is the responsible for facilitating and leading training and skill development programs that support the competencies of employees and the achievement of company objectives. Training and skill development programs include the onboarding and continued development of the post sales organization centering on client success, management & leadership, product, and systems capabilities. Has digital acumen and working knowledge of digital and social media marketing applications such as Google AdWords & Bing Ad Center, Google Analytics, Facebook, Display, and Google My Business. Travel required. Position can be on-site or telecommuting.
About Your Responsibilities:
Strong proficiency in customer relationship management and online search and display advertising techniques are required. This role will facilitate teaching our post sales organization employees communication skills both written and verbal. This role will evaluate Post Sales Team members client and seller calls for coaching and improvement. This role will be responsible for the upskilling of all soft skills across the post sales organization.
This role will require travel to meetings across the United States.
The candidate must be flexible and able to multitask across a variety of job duties, including:
knowledge in Instructional Design, to design and develop learning interventions that support enhanced soft skill delivery. Solutions may include:I
Instructor led programs
Role plays
Simulations
Activities and job aidsOrganize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials
Partner with service leadership to conduct a performance analysis to discover and analyze performance gaps; plan for future improvements, design and develop solutions to close performance gaps
Maintain current courseware by ensuring the latest content is reflected, as well as developing training solutions for ad hoc projects
Identify and assess training needs of employees through surveys, interviews with employees, focus groups, and/or consultation with managers and supervisors, instructors or customer representatives
Monitor, evaluate and record training activities and program effectiveness
Evaluate training materials prepared by other teams and organizations, such as product launch materials, outlines, text, and handouts
Other duties as assigned
Accountabilities:
Learning & Development specialist will work with cross functional teams across the organization to conduct needs analysis, define learning objectives and become a subject matter expert while working with the following groups. Note: This role may require the employee to work with any team across the organization including external vendors as needed.
Post Sales Teams
Client Success Managers
Digital Presence Managers
Product Fulfillment Teams
Sales Operations & Training
Human Resources
About You:
Excellent at soft skills and ability to coach employees in this area
Ability to quickly master business process, marketing and technology concepts
Excellent presentation, writing, and communication skills
Ability to consult and collaborate to design and deliver meaningful solutions
Demonstrated expertise in customer relationship management
Ability to work efficiently with quick turnaround and tight deadlines
Desire to grow in knowledge of new and advanced instructional design skills and business acumen
Ability to work with cross functional teams with a solution-oriented approach
Attention to detail a must
Thrive in a team-oriented environment
Advanced capabilities to effectively manage digital advertising campaigns ?Search, Display, SEO, Marketing Management Systems etc.
Demonstrated expertise with digital marketing publishing systems & processes
Ability to travel
Demonstrated proficiency in standard curriculum development tools, including, but not limited to:
PowerPoint
MS Word
MS SharePoint
Various graphics editing tools
Key Competencies
Talent Development
Coaching for Soft Skills including call evaluation, grading, and coaching
In-depth knowledge of soft skills training
Ability to teach and motivate employees on mastering their current role/position
Creative thinker and problem solver
Be a pillar for company culture
Organization
Able to manage time and prioritize multiple tasks in a fast-paced environment
Organize tasks, deliverables and meet commitments on time
Analytical Thinking
Capable of interpreting data and making recommendations to improve employee performance
Quickly identify the symptoms and underlying cause of problems
Business Process and Technology Acumen
Capable of quickly mastering business processes
Ability to master technology solutions
Conflict Management
Good at focused listening
Can find common ground and explains differing viewpoints comprehensively
Qualifications
Bachelor's Degree in General Business, Economics, Finance, Marketing, Advertising, Public Relations, Journalism or English
2+ years? working in a post-sales learning & development function; experience with digital media sales preferred.
2+ years? experience using/instructing a CRM, preferably Salesforce.com
#LI- REMOTE
The annualized base salary for this role will range between $38,700 and $80,550. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals? application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.?s Recruitment Department at [email protected].
Other details
Job Family Program & Project Management
Job Function Program Management
Pay Type Salary
United States
Virtual
Expected salary: $38700 - 80550 per year
Location: USA
Apply Now