Urgently Hiring: Front Office Agent (Part Time)
Let's build something amazing together. We're looking for a Front Office Agent! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary. Â Â Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Job Specific
 Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
 Obtain necessary credit and payment information from guests
 Provide check cashing and foreign currency conversion for hotel guests
 Coordinate with other hotel departments to satisfy guest requests
 Provide detailed information about hotel facilities and operating hours
 Adhere completely to all Loews Hotels Star Service Standards
 Sell rooms in accordance with Front Desk sales strategies
 Receive and transmit guest messages
 Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
 Distribute and coordinate completion of SQS survey cards during guest check-out
 Read Group Profiles and Banquet Event information on a daily basis
 Maintain the cleanliness and excellent condition of equipment and work area
 Other duties as assigned
 Maintains clean and excellent condition of Front Desk area
 Maintains proper stock of all supplies in Front Office
 Executes emergency procedures in accordance with hotel standards
 Notifies appropriate individuals and departments of any problems or unusual matters of significance
 Attends all appropriate hotel meetings and training sessions
 Is polite, friendly, and helpful to guest, employees and management
 Promotes and applies teamwork skills at all times
 Complies with all hotel standards, policies, and rules
 Complies with safety regulations and procedures
 Remains current on hotel information and changes
General
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
 General knowledge of hotel departments
 Excellent communication skills oral and written
 Excellent guest service skills
 Knowledge of computer programs utilized in property management
 Able to work a flexible schedule, including weekends and holidays
 Must be able to stand for an eight-hour shift Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Job Specific
 Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
 Obtain necessary credit and payment information from guests
 Provide check cashing and foreign currency conversion for hotel guests
 Coordinate with other hotel departments to satisfy guest requests
 Provide detailed information about hotel facilities and operating hours
 Adhere completely to all Loews Hotels Star Service Standards
 Sell rooms in accordance with Front Desk sales strategies
 Receive and transmit guest messages
 Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
 Distribute and coordinate completion of SQS survey cards during guest check-out
 Read Group Profiles and Banquet Event information on a daily basis
 Maintain the cleanliness and excellent condition of equipment and work area
 Other duties as assigned
 Maintains clean and excellent condition of Front Desk area
 Maintains proper stock of all supplies in Front Office
 Executes emergency procedures in accordance with hotel standards
 Notifies appropriate individuals and departments of any problems or unusual matters of significance
 Attends all appropriate hotel meetings and training sessions
 Is polite, friendly, and helpful to guest, employees and management
 Promotes and applies teamwork skills at all times
 Complies with all hotel standards, policies, and rules
 Complies with safety regulations and procedures
 Remains current on hotel information and changes
General
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
 General knowledge of hotel departments
 Excellent communication skills oral and written
 Excellent guest service skills
 Knowledge of computer programs utilized in property management
 Able to work a flexible schedule, including weekends and holidays
 Must be able to stand for an eight-hour shift Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now