Transport Performance Analyst, EU AMXL - XLOC @ Amazon.com

Do you want to learn how the most complex transportation network is managed on a daily basis'Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren’t content with just with the status quo. We’re aiming to become the most customer-centric company on Earth.As a Transport Performance Analyst you will have the opportunity to create world-class customer experiences leveraging your innovation, team player and problem solving skills.This position involves working in a rotating three-shift system, which may include Saturdays, Sundays, night shifts and on-call duty.Key job responsibilities- Execute daily same day or next day forecasts.- Plan delivery routes or monitor the volume flow, affecting tens of thousands of packages at EU level.- You will be accountable for planning accuracy, cost and customer experience. In addition, you will be instrumental in developing best practices and standard work for the network.- Ensure targets and service deadlines are met, according to regulatory requirements.- Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity.- Conduct research into process improvement initiatives and taking real-time decisions by taking a step back at strategic intervals to take in the bigger picture.- Maintain and report up to date and accurate statistics, management reports and analysis.A day in the lifeThis position is office-based.As a Transport Performance Analyst you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of Heavy/Bulky…

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