Transition Manager

Why Dataprise Dataprise is a private equity–backed company focused on both organic growth and strategic acquisitions of high-performing businesses that align with our philosophies and values. Our mission is simple: delight our clients and create an outstanding people experience—internally and externally. We are an employee-focused organization that prioritizes retention, satisfaction, and empowerment. We are committed to helping our team members grow and succeed. Career Growth & Development We invest in your future through: Internal mobility opportunities Continuous learning and upskilling Job shadowing programs and career mentorship Annual training allowances and LinkedIn Learning licenses for all employees Wellness & Work-Life Balance Comprehensive Wellness and Rewards & Recognition Programs Onsite, hybrid and remote work options (may vary by role) 10 paid holidays Generous PTO Company paid Volunteer Time Off Parental leave benefits & bonding leave for new parents Competitive Compensation & Benefits Competitive pay Comprehensive medical, dental, and vision coverage for you and your family Company-paid Employee Assistance Program (EAP) 401(k) with company match and immediate vesting Company paid short and long-term disability insurance Company paid life insurance Voluntary supplemental insurance through Aflac Voluntary pet insurance through Nationwide Pet Flexible Spending Accounts (FSA) Health Savings Account (HSA) with employer contributions Pre-tax commuter benefits for parking and public transit Diversity, Equity, Inclusion & Belonging We are committed to fostering a culture of belonging through a multi-faceted Diversity, Equity, Inclusion & Belonging (DEI&B) program which includes Employee Resource Groups (ERG's). At Dataprise, you’ll have the opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals in the industry. Culture & Innovation Impactful Work : Employees work on cutting-edge technology including managed IT services, cybersecurity, disaster recovery, incident response, mobility management, IT consulting, cloud and infrastructure, and more. Recognition: Recognized as a top employer in IT with awards for values and culture. High-Trust Environment: We foster a culture of empowerment, continuous learning, and innovation. Our culture is built around five key attributes: Passionate, Respectful, Ownership, Unified and Decisive - that make us Dataprise PROUD. What You’ll Do: Coordinating people and processes to ensure that our customers are transitioned on time and that the operations team will be successful in supporting the customer. Ensuring the success of the customer through the entire transition process using the framework and processes. Communicating to customers and the internal Dataprise teams following the Dataprise Transition Communication Plan. Creating and executing project work plans and revising as appropriate to meet changing needs and requirements. Identifying resources needed at the project level and assigning individual responsibilities to Transition Engineers. Managing day-to-day operational aspects of a project and scope and resolving issues that come up. Effectively applying the Dataprise Customer Transition Framework and enforcing project standards. Ensuring project artifacts are complete, accurate, and stored appropriately. Forecasting requirements and analyzing variances; initiating corrective actions where appropriate. Minimizing exposure and risk to Dataprise and customer on transitions. Ensuring timely and accurate invoicing. Working to continually increase job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Striving to enhance department and organization by exhibiting ownership and exploring opportunities that add value to job accomplishments. What Skills & Experience You’ll Need: 3+ years IT transition and/or project management experience. Experience with the latest versions of the following technologies: Windows Server, Exchange Server, Small Business Server, Active Directory, Citrix, Firewalls, DNS, DHCP, VMWare, heterogeneous LAN environments. Proven leadership, management, analytical, problem solving and technical skills. Demonstrated, proven, and polished "soft skills" including: Diplomacy and ability to navigate challenging political waters Strength and confidence. Outstanding interpersonal, written and oral communication skills An aptitude for technology. Experience working in cross functional teams. Current PMP or PRINCE II and ITIL Foundation certifications strongly preferred. Bachelor’s degree in a technical or business area preferred. Compensation: Dataprise is committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each Dataprise employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company. We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts. This position’s Salary Range is: $80,000-$120,000 (NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate). Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD! Dataprise is an Equal Opportunity Employer.