Trade Services Associate

First National Bank of Omaha is committed to the success of its employees. The Trade Services Associate will advise customers on Global Trade Services products, manage processes related to letters of credit, and ensure compliance with banking regulations and policies. Responsibilities Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions Handle each transaction and customer correspondence in an efficient and timely manner Examine documents against the related credit according to applicable standard banking procedures Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices Report any suspicious activity according to First National Bank policy/procedures Create and maintain customer and transaction files according to the procedure(s) established by the department Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties Complete compliance training and adhere to internal procedures and controls, as required Report any known violations of compliance policy, laws, or regulations Report any suspicious customer and/or account activity If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues Exhibit professional behavior and promote positive working relationships Maintain regular and predictable attendance Skills Bachelor's Degree or equivalent work experience Ability to prioritize production workload; work diligently, organized, detail-oriented Experience in consulting and relationship building with internal and external teams Certified Documentary Credit Specialist (CDCS) Benefits Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Company Overview FNBO is a financial organization that offers digital banking and accounting service and products for business and personal commercial needs. It was founded in 1857, and is headquartered in Omaha, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is