Temporary Health Information Specialist I - ROI Audit Processor

Join Datavant, the industry leader in health data exchange, as we strive to ensure that healthcare decisions are made with the right data, at the right time, and in the right format. We are a high-performing, values-driven team passionate about tackling complex healthcare challenges with innovative technology solutions. Position Highlights: • Full-Time: Monday-Friday 8:00AM-4:30 PM EST • Remote role, but comfortable working in a high-volume environment. • Key responsibilities include processing medical record requests from patients, insurance companies, and attorneys. • Documentation of information across multiple platforms using dual computer monitors. • Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance. In this role, you will: • Receive and process requests for patient health information according to Company policies. • Ensure confidentiality and security of all privileged information. • Maintain knowledge of company and facility software. • Notify your manager of work issues, site challenges, or volume fluctuations. • Contribute to additional duties as required. • Consistently apply medical privacy regulations and safeguard patient records in compliance with HIPAA standards. • Prepare new patient charts and gather information from both paper records and electronic health records. • Ensure medical records are complete, accurate, and organized in standard order. • Create digital images of paper records for electronic medical storage. • Respond to requests for patient records efficiently, both internally and externally. • Handle inbound and outbound calls and assist with patient walk-ins when needed. • Perform administrative tasks, including handling faxes, opening mail, and data entry. • Meet productivity expectations and assist with scheduling pick-ups as necessary. • Take on other duties as assigned. What you will bring to the table: • High School Diploma or GED. • Able to work overtime during peak seasons. • Basic computer proficiency and familiarity with office equipment. • Strong verbal and written communication skills in English. • Detail-oriented with strong data entry skills. • Ability to work independently while managing changing priorities. • Excellent organizational skills and ability to multitask in a fast-paced environment. Bonus points if: • You have experience in a healthcare setting. • You have previous production or metric-based work experience. • You bring in-person customer service experience. • You can foster relationships with on-site clients and customers. • You are comfortable providing process improvement suggestions. The estimated base pay range for this role is $15-$18.32 USD per hour. As a commitment to safety, many clients require health screenings and proof of vaccinations. Exemptions may apply based on various criteria, reviewed on a case-by-case basis. Please note, this position does not offer employment sponsorship. Datavant is proud to be an Equal Employment Opportunity employer, dedicated to a discrimination-free work environment. Qualified applicants will be considered for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any legally protected status. If you require an accommodation during the application process, please request it. For information on how we collect and use your data, please review our Privacy Policy. Apply tot his job