Technical Writer, Level II

About the position

Responsibilities
• Maintain user manuals for a large and active product suite (approx. 460 product releases yearly)
• Create new user manuals for new products from scratch
• Collaborate directly with developers and business analysts
• Work directly with product management to communicate product information
• Research and document regulatory software updates
• Respond to documentation-related questions/concerns from clients/client care
• Be deadline driven and adaptable to changing priorities
• Communicate effectively with different departments within Optum

Requirements
• High School Diploma/GED (or higher)
• 1+ years of experience as a Technical Writer or in a similar position
• 1+ years of experience in the software development life cycle and SCRUM
• 1+ years of experience in software documentation (e.g., user's guides, release notes)
• 1+ years of experience writing and understanding technical information for diverse audiences
• 1+ years of experience using Adobe Acrobat or similar tools for creating PDFs
• 1+ years of experience using TechSmith SnagIt or similar tools for taking/editing screenshots
• Intermediate level proficiency in Microsoft Outlook, Excel, PowerPoint, Visio, and Word

Nice-to-haves
• Bachelor's Degree (or higher)
• 1+ years of experience with Adobe Experience Manager (AEM)
• 1+ years of experience in Adobe FrameMaker
• 1+ years of experience in Adobe Photoshop
• 1+ years of experience using Rally Dev (or similar SCRUM tool)
• 1+ years of experience with MadCap Flare

Benefits
• 401(k) matching
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Apply Now

Apply Now